Family Support Specialist

Make a real difference for young children and families across Oakland County as a Family Support Specialist! In this role, you’ll be the trusted guide who helps families navigate enrollment into high-quality early childhood programs and services like GSRP, Head Start, and home visiting while connecting them to meaningful community supports. You’ll combine relationship‑building with purpose‑driven systems work to ensure children are prioritized and families are supported. If you’re passionate about equity, collaboration, and helping families thrive, this is an opportunity to do work that truly matters. WHAT WE NEED Support families in navigating and completing enrollment for early childhood education programs, including Head Start and GSRP, countywide using a common application system and prioritization process. Provide compassionate, culturally responsive care coordination to families through phone calls, emails, text messages and in‑person interactions. Support collaborative recruitment and enrollment efforts, ensuring families are informed of program options and guided to make choices best aligned to their needs. Assist families with developmental screening processes, including guidance, follow‑up and referrals as needed. Maintain accurate, timely and confidential data entry and documentation in database systems to support enrollment tracking, screening compliance and reporting requirements. Implement the GSRP prioritization and eligibility verification process with fidelity, balancing compliance with a family‑centered approach that ensures equitable access, especially for families with the highest needs. Identify, compile and share community resources and referrals with families, including mental health, public health, social services and others. Collaborate closely with internal and external partners to ensure coordinated and equitable services for all Oakland County families. Attend and support outreach and recruitment events to increase awareness of early childhood programs and support family engagement. Perform other duties as assigned. WHAT YOU NEED Bachelor’s degree in early childhood, family studies, social work, psychology, education, counseling, human development, sociology, youth development, nonprofit management, public administration, nursing, infant mental health, or related health or human services field with a minimum of one year of related experience; or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. Familiarity with/knowledge of early childhood programs and services. Experience working with young children and/or families in early care and education settings preferred. Ability to use Microsoft Office and Google Suite. Ability to properly operate required office equipment such as a personal computer, fax machine, copier, and the like. WORK LOCATION Oakland Schools Main Campus 2111 Pontiac Lake Rd Waterford, MI 48328 SALARY DETAILS $56,612 - $65,653 salary based on relevant prior work experience, with the potential to earn up to $70,701 after employment with Oakland Schools. Exempt position / 12‑month work year WHY WORK FOR OS Pension Plan OS offers the opportunity to enroll in a pension plan to help support your financial stability. Full Health Coverage High quality, low‑cost health insurance plans. Employer paid dental, vision, life insurance, short and long‑term disability, and well‑being benefits. OS utilizes a holistic approach to provide resources that support the wellbeing of our employees. Professional Learning OS provides various professional learning opportunities to advance your skill sets with education development. Flexible Vacation Time Experience built‑in vacation, including time off for winter and spring break and generous leave time, so you can have a healthy work‑life balance. Other Perks You’re eligible for preferred pricing on pet insurance, legal coverage for most of your legal needs, additional life insurance and access to the Student Loan Repayment Program (PSLF) for loan forgiveness in public service. In accordance with state and federal law, Oakland Schools does not discriminate, nor permit discrimination, on the basis of race, color, national origin, ethnicity, religion, sex, pregnancy or parental status, gender identity, gender expression, sexual orientation, disability, age, height, weight, marital status, military service, veteran status, genetic information, or any other legally protected status, in its educational programs and activities, employment, or enrollment. The District also provides equal access to the Boy Scouts and other designated youth groups. For questions or complaints regarding unlawful discrimination or harassment, employees should contact the Assistant Superintendent of Human Resources, Personnel Management and Labor Relations at View phone number on click.appcast.io or View email address on click.appcast.io. Students and others should contact the Civil Rights/Title IX Coordinator at View phone number on click.appcast.io or View email address on click.appcast.io. This job posting is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. Incumbents may be asked to perform additional duties as required by his/her supervisor. #J-18808-Ljbffr