Associate Landscape Account Manager

Work With The Best We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless. Position Summary The Associate Landscape Account Manager supports the planning, coordination, and overall success of assigned client properties by assisting with landscape management, client communication, and enhancement opportunities. This entry-to-mid-level role works closely with Account Managers, production teams, and clients to help maintain beautiful, healthy landscapes while delivering excellent customer service. The Associate Landscape Account Manager develops horticultural knowledge, client management skills, and operational experience while contributing to client satisfaction, team collaboration, and enhancement sales growth. Essential Duties and Responsibilities: Site Walks Assist with regular garden walks on assigned properties alongside the Garden Manager. Observe landscape conditions and identify maintenance, irrigation, or enhancement needs. Maintain accurate notes, photographs, and activity logs within company systems. Occasionally perform light horticultural or landscape maintenance tasks as needed. Picture Punch Lists Create and communicate picture punch lists to document property concerns, client requests, or follow-up items for maintenance crews. Client Service Support proactive communication with clients regarding property updates, service schedules, and recommendations. Respond to client communication professionally and promptly while following company communication standards. Support the care and maintenance of client properties with attention to detail and pride in workmanship. Learn client preferences and assist in developing seasonal property care recommendations. Document property updates, client requests, and service notes in the CRM system daily. Enhancements Identify basic enhancement opportunities such as seasonal color, plant replacements, mulch, irrigation adjustments, or small landscape improvements. Assist with enhancement estimates, proposal preparation, and project coordination. Cross-Functional Communication Collaborate with Garden Managers, Production Managers, and Foremen to resolve issues and improve property performance. Support teammates and contribute to a positive, team-oriented culture. Meetings & Training Attend required team meetings, one-on-ones, safety trainings, and company events. Participate in ongoing horticultural and professional development opportunities. Snow Operations Support Assist with snow operations during winter months, including property monitoring, shoveling, or crew support as needed. Qualifications: 1–3 years of experience in landscaping, horticulture, customer service, or related field. Strong communication and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Plant identification and irrigation knowledge preferred. Experience working outdoors in varying weather conditions is a plus. Basic proficiency with technology, including CRM and mobile applications. Valid driver’s license with acceptable driving record preferred. The Perks 401(k) plan with company match Medical insurance Dental insurance Vision insurance FSA/HSA PerkSpot Long-Term Disability and Life Insurance Paid time Off Tuition Reimbursement (after one year of service) Pay Transparency Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Position Range: $50,000 - $75,000 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9. A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way. Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. Frank Mariani had a vision. As the leader of one of the nation’s largest and most respected landscaping companies, he had come across many like-minded businesses in his travels. These companies shared similar ambitions, values and challenges. He asked himself if it would be possible to create the ultimate industry peer group to help each of these companies become even better at servicing clients, creating opportunities for their associates and building a more secure future for all. Thus, the Mariani Premier Group was born. 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