Nursing Program Manager - Med/Surg Critical Care

Nursing Program Manager - Med/Surg Critical Care

Work Arrangement: Regular Location: Durham, NC, US, 27710 Personnel Area: DUKE HOSPITAL Date: Apr 2, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)

General Description of the Job Class

Manage, coordinate and participate in a variety of administrative and/or clinical activities related to MSCC Quality and Safety within Nursing Services; coordinates all quality and safety efforts with stakeholders across the CSU and develops policies and procedures consistent with program objectives

Duties and Responsibilities of this Level

• Administer and coordinate operational activities of Quality and Safety for MSCC service within Nursing Services; make decisions on specific operating problems and issue instructions in accordance with departmental policies and procedures.
• Plan, develop and implement goals and objectives of assigned program or unit in conjunction with appropriate division director and/or department head; evaluate program objectives on a continual basis; implement changes to existing policies and procedures as appropriate.
• Participate in establishing and maintaining communication between ancillary department and physicians, nursing personnel and other health care professionals regarding Quality and Safety initiatives, program and/or unit policies and procedures.
• Plan and conduct meetings with key stakeholders to ensure compliance with established practices and keep staff and management abreast of current standards; develop, in conjunction with others, appropriate action plans, training and standard work.
• Assist in the selection, provision and control of material resources required for subsequent performance of duties to include equipment, supplies, space and facilities; establish standards to ensure cost containment and to optimize working environment.
• Compile and maintain records, reports and documentation of program and/or unit activities to be used for program evaluation.
• Ensure robust audit plan and program continues; identify trends and develop recommended interventions; implement all safety and quality action plans; ensure consistency across service line and units (MSCC).

Required Qualifications at this Level

Education BSN Required Experience 3 years of nursing experience Degrees, Licensure, and/or Certification Current or compact RN licensure in the state of North Carolina required. BLS required.

Knowledge, Skills, and Abilities SUPERVISION SCHEDULING

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.