General Manager, EH

General Manager, EH

• Job Number: 25574

• Functional Area: Hospitality

• Department: Endicott House

• School Area: Dean for Student Life

• Pay Range Minimum: $120,440

• Pay Range Maximum: $163,200

• Employment Type: Full-Time

• Employment Category: Exempt

• Visa Sponsorship Available: No

• Schedule:

• Pay Grade: 11

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Posting Description

GENERAL MANAGER, Endicott House, to support the Endicott House, a multi‑million‑dollar residential conference and hospitality center with a dual mission: serve the MIT community as a premier venue for Institute programs, retreats, and educational gatherings, while also welcoming external clients seeking a unique and exceptional setting. Will ensure the highest standards of hospitality operations while developing a sustainable, self‑supporting long‑term business model that strengthens Endicott’s ability to serve MIT and thrive in the external market; have full accountability for staff culture and morale, strategic vision, revenue growth, and cost management for a ~$3.5M operation, as well as identifying facility modification or enhancement opportunities that advance the House’s mission.

A full job description is available here:

Job Requirements

REQUIRED: Bachelor’s degree in hospitality, business, or a related field (or equivalent experience); a minimum of seven years of experience; demonstrated success leading a hospitality, conference center, hotel, or destination business with full P&L responsibility; strong entrepreneurial orientation and experience launching, growing, or transforming a business or revenue center; deep understanding of hospitality operations, including food & beverage, events, facilities, and guest services; proven ability to drive revenue growth while managing costs in a complex operating environment; exceptional leadership, communication, and stakeholder‑management skills; and financial sophistication, including budgeting, forecasting, and performance measurement.

3/18/2026