Adoption and Experience Senior Principal Consultant

Role Description

As Adoption & Experience becomes a strategic growth lever for the Workday Practice, we need senior leaders who can shape how adoption is delivered at scale—not just on individual projects, but across regions, offerings, and client portfolios. The Senior Principal Consultant exists to raise the bar and multiply impact; defining standards, influencing stakeholders, and embedding experience-led adoption as a non-negotiable part of Workday success.

The Senior Principal Consultant is a recognized regional authority in Adoption & Experience. You will lead complex and visible engagements, influence stakeholders at all levels, and act as a practice multiplier—shaping offers, guiding junior consultants, and ensuring A&E consistently delivers measurable business value.

Key Responsibilities

• Own adoption strategy for large-scale and/or multi-phase Workday programs, ensuring alignment to business case outcomes and long-term value realization.
• Act as a trusted advisor to stakeholders at all levels on adoption risk, readiness, and ROI—using insight, data, and pattern recognition from prior engagements.
• Sponsor and guide advanced use of Workday native adoption capabilities.
• Partner with functional and product leaders to ensure adoption is considered during design and configuration, not retrofitted post build.
• Establish and mature adoption measurement frameworks that can be reused across clients and industries.
• Review adoption performance across client engagement, identifying systemic risks, improvement opportunities, and success patterns.
• Coach and sponsor junior consultant; provide quality oversight on client engagements and strategic deliverables.
• Lead internal initiatives that scale capability.
• Play a visible role in sales, pursuits, and orals, helping position A&E as essential to Workday success.

Capabilities and Experience

• Extensive experience leading enterprise-scale change/adoption initiatives, ideally in Workday or similar SaaS ecosystems.
• Ability to influence stakeholders at all levels and operate credibly at a senior level.
• Deep understanding of experience-led, data-informed adoption models and how to operationalize them.
• Track record of building capability in others and shaping team/practice-level outcomes.

Qualifications

• PROSCI® (or comparable) is beneficial.
• Workday certification(s) or willingness to obtain/maintain is strongly valued (role operates in a Workday focused environment).

Benefits

• Entrepreneurial environment that welcomes your ideas.
• Opportunity to do great work.
• Outreach programs that support communities and tap into your volunteer spirit.
• Learning opportunities to help current needs and advancement.
• Global operations, with opportunities in North America, Europe and Asia Pacific.
• An abundance of Affinity groups to meet your needs.

Company Description

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.