Relocation Specialist

Focusing on CB Realty Web Lead operations, the full-time remote Relocation Specialist will manage the end-to-end process of web-generated real estate leads and referrals, ensuring data accuracy, operational efficiency, and exceptional service for agents and clients. Key Responsibilities Manage the full lifecycle of web leads and referrals, ensuring systematic lead flow and database accuracy Review, prioritize, and assign leads based on customer needs and business guidelines, while monitoring lead activity Maintain communication with stakeholders and ensure accurate data entry and reporting across multiple systems Required Qualifications High School Diploma or equivalent Two or more years of experience in a customer-centric business environment with administrative responsibilities One or more years of experience in the relocation or real estate industry (preferred but not required) Proficiency in Microsoft Office (Word, Excel, Outlook) Flexibility to work shifts accommodating clients in various time zones and weekends as required