Partner Engagement Associate (Temp)

Job Description

Job Description

HOW YOU'LL CONTRIBUTE TO THE CAUSE (Responsibilities)

Volunteer & Event Support

• Assist with set-up, tabling, and breakdown at corporate volunteer engagement events
• Transport, load, and unload event materials and supplies to and from event sites
• Provide friendly, professional, customer-facing support to volunteers, partners, and attendees on-site
• Carry out day-of event logistics as directed by Partner Engagement staff

Campaign Material Delivery

• Deliver employee giving campaign materials to Workplace Ambassadors at corporate worksites, including retail store locations
• Confirm material drop-off with worksite contacts and communicate professionally and courteously
• Track delivery locations, quantities, and dates as directed by the Manager

Customer Service & Representation

• Represent United Way of Greater Los Angeles professionally and positively in every external interaction
• Respond to routine questions from ambassadors and attendees with warmth and accuracy
• Escalate partner-relationship or judgment-call questions to the Partner Engagement Manager
• Reflect UWGLA's mission and brand in tone, appearance, and conduct at all times

QUALIFICATIONS

• High school diploma or GED required
• Prior experience in customer service, retail, hospitality, or events strongly preferred
• Comfortable with in-person, field-based work across LA County, including retail and corporate worksites
• Valid driver's license, reliable transportation, and good DMV record required
• Able to lift and carry event materials and supplies (up to 50 lbs) for short distances
• Warm, professional demeanor with strong external customer service and CSR-facing values
• Reliable and punctual; available for occasional early morning, evening, or weekend hours based on the event calendar
• Bilingual (English/Spanish) a plus

HOURS & AVAILABILITY

This is a temporary position at 20 hours/week, starting as soon as possible going through December 15, 2026, with potential to extend. 

COMPENSATION

The hourly rate for this position is $25.00. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.