Senior Director of Customer Success
Confidential
Senior Director of Customer Success
About the Company
Rapidly advancing B2B SaaS organization based in NY
Industry
Internet
Type
Privately Held
About the Role
The Senior Director of Customer Success will be responsible for driving value to customers by defining the customer life cycles, road maps, and success plans, and leveraging customer data and usage reports to ensure continuous optimization.
Travel Percent
Less than 10%
Functions
- Operations
Known Requirements
- Bachelor's or master's degree in the relevant field required
- Over 10 years' experience in a comparable customer success role required
- Excellent leader with a proven track record of driving customer value required
- Superior strategic thinking and data-driven decision-making skills required
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Senior Director of Customer Success in Austin, TX vacancy
- ...Partner, tasked with advising and growing a vital portfolio in the public sector. This hybrid position requires a candidate with a successful track record in state and local government markets and the ability to manage complex projects while fostering relationships with...SeniorLocal area
WiredPeople, Inc.
Austin, TX4 days ago - Rippling is seeking a seasoned customer success leader for their Implementation team in Austin, Texas. This role involves coaching and developing a team of Implementation Managers while engaging with high-priority customers to improve onboarding experiences. The ideal...SuggestedWork at office3 days per week
- ...Canals, a remote startup based in Denver, is looking for a Customer Success Manager to lead customer relationships and drive adoption of their B2B SaaS platform. The role involves onboarding, training, and ensuring customers successfully utilize the platform. Ideal candidates...SeniorRemote workFlexible hours
Canals
Austin, TX4 days ago - ...allows for remote work nationwide with occasional travel required. You will play a key role in developing sales strategies, building client relationships, and ensuring successful deal closures. A competitive salary and comprehensive benefits are offered. #J-18808-Ljbffr...SeniorRemote work
United Cerebral Palsy of Georgia
Austin, TX4 days ago - ...The Role As a Senior Customer Success Manager, you’ll be the trusted partner for our clients—guiding them through onboarding, driving product adoption, and ensuring they achieve their goals with us. You’ll work closely with cross‑functional teams (Sales, Product, Support...Senior
Hudson Talent Solutions
Austin, TX5 days ago - ...QuotaPath, Inc. is seeking a Senior Customer Success Manager in Austin, Texas. The role involves leading customer onboarding, managing complex data integrations, and collaborating with cross-functional teams to enhance customer experience. Candidates should possess at...Senior
QuotaPath
Austin, TX4 days ago - ...action, and a commitment to delivering real value for our customers. As we continue to scale, we're looking for someone who thrives... ...and is excited to help shape what comes next. As a Senior Customer Success Manager (Sr. CSE) at MontyCloud, you will own the post-sales...Senior
ESP Engineered
Austin, TX4 days ago - ...BetterUp, Inc. is seeking a Senior Customer Success Manager in Austin, Texas. This role is focused on ensuring customers receive maximum value from the BetterUp platform. Responsibilities include building customer relationships, delivering value, managing account health...SeniorRemote work
BetterUp
Austin, TX4 days ago $142k - $214k
...glasses, Spectacles. We are looking for a Senior Client Partner to join Team Snapchat! You... ...highest level of sales and operational customer service Develop and implement best practices... ...that let you share in Snap’s long-term success! Compensation In the United States, work...SeniorLive inWork at officeLocal areaSnap
Austin, TX3 days ago- ...Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere,... ..., AI‑powered applications. Our Customer Success team is the linchpin of the post‑sales customer... ...the full potential of their investment. Senior Customer Success Manager The Role As a...SeniorWork experience placementLocal areaWorldwide
MongoDB
Austin, TX2 days ago - ...Job Title: Senior Customer Success Manager Location: Estero, FL, Austin, TX, Remote (USA) About Rentvine Rentvine is the fastest-growing property... ...issues and remove blockers You’ll report to the Senior Director of Customer Success & Support and work closely with Sales,...SeniorRemote work
Rentvine, LLC.
Austin, TX5 days ago $80k - $140k
...NY, USA | Santa Monica, CA, USA. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation...SeniorLocal areaApplied Labs, Inc.
Austin, TX4 days ago$87k - $172k
...Job Summary Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head‑first into new challenges... ...Customer Success Forecast expected churn and growth to your senior leadership team Help interview, onboard and ramp new team...SeniorLocal areaImmediate startFlexible hoursINSIDER
Austin, TX4 days ago- ...Senior Customer Success Manager QuotaPath, Inc. Austin, Texas, United States About this position QuotaPath helps revenue teams take ownership and accountability for financial goals through comp plan design guidance, automated commission tracking, and built-in collaboration...SeniorFlexible hours
QuotaPath
Austin, TX4 days ago - ...A technology company based in Texas is seeking a Senior Customer Success Manager who will ensure customer satisfaction and drive retention. Ideal candidates have 5-7 years in Customer Success, excellent communication skills, and experience with SaaS business models. This...SeniorWork from homeFlexible hours
Limelight Health
Austin, TX4 days ago - ...Proofpoint is seeking a Senior Customer Success Manager in Austin, Texas, responsible for ensuring customers realize the full value of their purchases. This role requires outstanding communication, a strong technical background in cybersecurity, and extensive experience...SeniorFlexible hours
Proofpoint
Austin, TX4 days ago - ...Buildots is looking for a Traveling Construction Customer Success Manager based in Austin, Texas. This role requires 80% travel and is responsible for ensuring on-site success of our advanced construction technology. Candidates should have over 7 years in construction...Senior
Buildots
Austin, TX5 days ago $70k - $200k
..., our team focuses on bringing FieldAI’s technology to customers through sales, customer success, and solutions engineering. We partner closely with customers... ..., unstructured environments. We are looking for a Senior Customer Success Manager to own strategic customer...SeniorFieldAI
Austin, TX4 days ago$150k - $175k
...below feels like a fit—we really should start talking. The Senior Customer Success Manager role Contributes to the mission of BetterUp by ensuring... ...at BetterUp are a primary pipeline for our Client Delivery Director (CDD) organization. CDDs orchestrate end-to-end technical...SeniorWork experience placementSummer holidayLive outWork at officeLocal areaRemote workFlexible hours2 days per weekBetterUp
Austin, TX5 days ago- ...Tricentis is seeking a Senior Customer Growth Account Manager in Austin, Texas to enhance strategic customer engagement and retention across... ...accounts. This role requires a combination of customer success and consultative selling skills to build relationships with technical...Senior
Tricentis GmbH
Austin, TX1 day ago - ...Job Description Position Purpose: The Senior Client Executive assumes the leadership... ...influencers at assigned clients to create customer loyalty and increase revenues. The Senior... ...objectives, competitive standing, and critical success factors to determine the best solutions....SeniorWork experience placement
defi SOLUTIONS
Austin, TX8 days ago - ...A leading global business solutions provider is seeking a Senior Principal Solutions Architect in Austin, Texas. The candidate should have a minimum of 15 years of experience in enterprise-scale integration solutions and possess strong technical and interpersonal skills...Senior
Dun & Bradstreet
Austin, TX5 days ago - Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the cybersecurity co‑pilot every enterprise trusts when their crown‑jewel data is on the line. As the leader of Technical Account...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
- A leading electronic design automation company is seeking an experienced technical leader to develop advanced packaging and 3DIC analysis flows. The role requires a bachelor's degree, at least 15 years of experience in Signal Integrity and Power Integrity, and strong knowledge...SeniorRemote work
Cadence Design Systems
Austin, TX5 days ago - ...Phase2 Technology is actively seeking a Senior or Principal Product Manager to drive product strategy for advanced microsystems integration platforms. This role involves aligning technical execution with market demands and facilitating collaboration across diverse teams...Senior
Phase2 Technology
Austin, TX4 days ago - ...Senior Principal AI Agent EngineerThe Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics...Senior
Dell Careers
Austin, TX1 day ago $8,000 - $9,000 per month
Talarico for Texas, located in Austin, is seeking a full-time Digital Engagement Coordinator to enhance the campaign's messaging on social media. The role requires a minimum of 3 years of experience in political communications or social media management. This position ...SeniorFull timeTalarico for Texas
Austin, TX23 hours ago$143k - $243k
A healthcare solutions organization is seeking a Senior Principal Actuary for a remote position in Austin, Texas. This role is pivotal in providing actuarial direction and creating innovative pricing strategies. The ideal candidate will have at least 10 years of actuarial...SeniorRemote workPrime Therapeutics
Austin, TX1 day ago$179k - $268.4k
...A leading technology company is seeking a Senior Data Center Post Silicon Power and Performance Engineer in Austin, Texas. You will be responsible for characterizing and optimizing complex SoCs, developing validation plans, and ensuring CPU performance. A Bachelor's or...SeniorQualcomm
Austin, TX4 days ago- ...design software tools. The role involves providing expertise in place-and-route, evaluating features on PPA, and liaising between customers and internal teams. Candidates should have a Bachelor or Master’s degree in EE/CS, with at least 10 years of relevant experience....Senior
Cadence Design Systems
Austin, TX4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Director of Customer Success. Be the first to apply!
Related searches
- head of customer success Austin, TX
- director of customer success Austin, TX
- senior automation controls engineer Austin, TX
- senior accounts payable Austin, TX
- senior brand designer Austin, TX
- senior financial advisor Austin, TX
- senior underwriter Austin, TX
- senior cost analyst Austin, TX
- senior business analyst contract Austin, TX
- senior app developer Austin, TX