Credit and Collections Specialist

Job Description

Job Description

Centerline Communications, LLC works with all the major wireless operators and equipment manufacturers in the U.S. and leaders in the industry ecosystem. It is a full-service operation, specializing in the development, construction and maintenance of wireless telecommunications networks. The Credit & Collections Specialist is responsible for managing customer credit accounts, monitoring outstanding receivables, and ensuring timely collection of payments for telecommunications construction projects. This role works closely with project managers, accounting personnel, and customers to resolve billing issues, reduce aging receivables, and maintain positive client relationships while protecting the company's financial interests.

What you will do:

• Review and evaluate customer credit applications and financial information.
• Establish and maintain customer credit limits based on company policies and risk assessments.
• Monitor customer payment trends and recommend credit adjustments when necessary.
• Maintain accurate customer credit files and documentation.
• Manage and monitor accounts receivable aging reports.
• Contact customers regarding past-due invoices through phone, email, and written correspondence.
• Negotiate payment arrangements and resolve payment disputes.
• Follow up on outstanding balances to ensure timely collection of receivables.
• Escalate delinquent accounts to management when appropriate.
• Investigate and resolve billing discrepancies, payment issues, and customer disputes.
• Work closely with project managers, contract administrators, and customers to resolve invoice-related concerns.
• Reconcile customer accounts and ensure accurate application of payments.
• Maintain detailed records of collection activities and customer communications.

What you will need:

• 5+ years of credit and collections experience, preferably in construction, telecommunications, utilities, or related industries.
• Strong understanding of accounts receivable processes and credit management principles.
• Experience reviewing contracts, lien rights, and construction billing practices.
• Proficiency in Microsoft Excel and ERP/accounting systems.
• Excellent communication, negotiation, and customer service skills.
• Strong attention to detail and organizational abilities.
• Prepare weekly and monthly aging reports and collection status updates.
• Analyze collection performance and identify trends affecting cash flow.
• Ensure compliance with company policies, contractual terms, and applicable regulations.
• Assist with month-end closing activities related to accounts receivable.
• Salary range for this position is 60.000-70,000

AAP/EEO Statement:

Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Who We Are:

At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That’s why Fortune 500 clients choose Centerline again and again for a wide range of projects.

With demand for connectivity at an all-time high, Centerline’s opportunities for growth are limitless — and so are yours. We’re committed to fostering your professional advancement and supporting your career journey.

We look for team members who demonstrate our core values: Safety, Teamwork, Accountability, and Reliability. Our values are key to our team’s success and driving everyone to reach their full potential. As a member of our winning team, you’ll receive comprehensive insurance benefits — medical, dental, and vision — plus a 401(k) plan, referral bonuses, and generous PTO.

Join us today. Together, we’re building a better network.