Field Service Technician

Schedule

Mon - Fri

Job Purpose

As a Field Service Mechanic A, you are a master technician who leads product knowledge and standards of quality within the branch. You will be the go‑to resource for ensuring Herc fleet remains in proper operating condition on customer job sites, working independently without direct supervision, and building positive relationships with customers while supporting community growth.

Job ID: 70015

Responsibilities

• Develop and maintain a consistent schedule of performing preventative maintenance of all Herc-owned fleet at long-term customer job sites
• Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
• Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site
• Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
• Recondition and replace assorted parts to return equipment to a safely functioning state
• Educate customers on proper use of equipment to avoid future breakdowns
• Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
• Adhere to all safety guidelines posted at active job sites where repairs and maintenance are completed
• Maintain work area on job site in a clean and organized manner
• Produce timely and detailed service reports and repair logs
• Follow company’s filed procedures and protocols
• Build positive relationships with customers
• Perform additional duties as assigned

Requirements

• High school diploma or equivalent
• Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
• Ability to understand detailed technical schematics, owner manuals, and product warning labels
• Ownership of a sufficient selection of hand and air/electric tools to complete most repairs and services
• Ability to be on call to support operational needs
• A valid driver’s license

Skills

• Ability to drive/operate multiple types of vehicles and equipment
• Ability to follow up with customers in a timely manner
• Ability to handle assorted tools properly and safely
• Ability to safely lift up to 50 lbs
• Attention to detail
• Customer service skills to naturally converse with job site foreman
• Flexibility to adapt to changing needs on an active job site
• Interpersonal skills to communicate effectively and efficiently
• Solid written and verbal communication skills and basic computer operations such as opening and closing work orders
• Understanding the importance of time management
• Works and communicates effectively with all levels of the company

Compensation and Benefits Overview

Sign‑On Bonus: $5,000. Weekly pay with full benefits including 401(k) match, Employee Stock Purchase Program, and PTO accrual. Pay range: $31.00 - $33.00 per hour.

Benefits

• Medical, Dental, and Vision Coverage
• Life and Disability Insurance
• Flex Spending and Health Savings Accounts
• Virtual Health Visits
• 24‑Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program
• 401(k) plan with company match
• Employee Stock Purchase Program
• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave
• Military leave & support for National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Mechanic Tool reimbursement up to $500 per year
• Auto & Home Insurance Discounts
• Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance

EEO Statement

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non‑merit factors.