Project Oversight Director (Early Clinical Development)

Novotech Raleigh, NC Job Description About the Role The Project Oversight Director (POD) is responsible for overseeing projects managed by Project or Senior Project Managers (S/PMs) or programs consisting of several projects sponsored by the same client, each managed by individual S/PMs, as well as line management of S/PMs. The POD takes a leading role in client account management to ensure effective relations are put in place to secure phase pull‑through, repeat, and future business. The POD will maintain the Account Development Plan for established client accounts. Responsibilities Oversee project/program resource needs to ensure consistency with the agreed budget and projected workload and activity. Review S/PM project revenue forecasts and ensure revenue is recognized in accordance with Novotech revenue recognition conventions. Review the completeness and accuracy of project Change Logs and Change Orders compiled by the S/PMs for the projects they oversee, and support CO negotiations where necessary. Support revenue recovery as part of the defined escalation process. Collaborate with Workforce Planning to facilitate deployment of appropriate resources, establish succession plans for key resources within project teams, and ensure that the need for any required team member transitions is communicated to clients in a timely manner, completing transitions seamlessly. Establish relationships with key stakeholders within clients’ operational leadership and communicate newly identified potential risks to delivery to higher‑level client stakeholders. Engage with client stakeholders to resolve issues to mutual satisfaction before they become problems. Work with other departments, external vendors, and other partners to ensure project and milestone delivery, and effective resolution of client‑expressed concerns. Proactively lead the establishment of the account governance structure for books of business that meet Novotech’s business criteria; chair account governance meetings and ensure follow‑up of action items to completion. Proactively seek senior‑level client feedback via regular communication and implement actions to improve client satisfaction, team performance, and project delivery. Monitor project scope and financial metrics; proactively identify project financial issues and work with S/PMs to implement actions to mitigate risks. Line manage S/PMs, including objective setting and performance reviews, regular face‑to‑face meetings, provision of coaching and development, and general process and system support to line reports. Experience and Qualifications Graduate in Life Sciences, Nursing, Pharmacy, Dental, or Medical field. At least 10 years of experience in the clinical research industry, with a minimum of five years as an S/PM or equivalent and customer management experience. Allied professions involving project oversight, line management, and customer management may also be considered. Excellent leadership skills to manage a global team of S/PMs with varying tenure within the organization and different levels of project management experience. Highly developed customer relationship management skills; strong business acumen to identify phase pull‑through, repeat, and new business opportunities for existing and potential clients. Consummate presentation skills and experience coaching S/PMs and other project team members to prepare for bid defense meetings. Experience with Phase I and early clinical development studies. Strong technical knowledge of project management and ICH‑GCP. Able to multi‑task and manage quality deliverables within an environment of conflicting priorities. Effective negotiation skills and ability to manage challenging discussions. Line management experience is advantageous; matrix management experience is essential. Compensation Salary Band: $200,000 to $240,000 USD (based on candidate experience level). Equal Opportunity Employer Novotech is committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs, and ongoing development programs. We welcome people who are passionate about working in clinical research and biotech, including those who identify as LGBTIQ+, have a disability, or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. Location: Raleigh, North Carolina, United States #J-18808-Ljbffr Oncology Voice Network