Contact Center Services Representative
ROCS Grad Staffing
Job Description
Job Description
Job Title: Contact Center Services Representative
Location: Rockville, MD
Schedule: Monday-Friday, 9:00 AM-5:00 PM, 1 hour lunch
Employment: Temp-to-hire – 4 months onsite during temp and will transition to Hybrid 3 days onsite after (Wednesday required other days flexible)
About the Role
The Contact Center Services Representative will provide extraordinary service when
communicating with all constituents, contacting candidates via phone, email, fax, or written correspondence. The representative must provide an empathetic, efficient, and accurate service.
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