Server Assistant

Position Description

Job title
Server Assistant
Reports to
Management team
Classification
Non- Exempt, hourly pay plus tips

Job purpose
Tiny Boxwoods Productions Server Assistants care deeply about our culture and provide a genuine sense of hospitality. They exceed guests' expectations by providing friendly, authentic, perfect service. Server Assistants greet guests and present food and beverage with enthusiasm and a smile.

Duties and responsibilities
The primary job duties and responsibilities of being a server assistant/daytime server include but are not limited to the following:

• Accurately represent the Tiny Boxwoods Productions' brand as outlined in the Culture Companion.
• Learn and be knowledgeable of the food and beverage menus.
• Assist in preparing dining room and patio for service.
• Deliver food and beverage from the kitchen or bar to the appropriate table.
• Perform regular table maintenance for guests throughout their meal.
• Collect and polish all table settings for service.
• Interact with guests in a polite and friendly manner.
• Monitor quality control and guest satisfaction.
• Contribute to team effort by accomplishing tasks effectively and quickly.
• Occasional food preparation to include but not limited to coffee, tea, and condiment ramekins.
• Must adhere to sanitation, safety and alcoholic beverage control policy and regulations.
• Follow side work procedures as directed by management.
• Must always be pressed and tailored, complying to the dress code policy.
• Perform other duties as assigned.
• Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the position.

Qualifications
Tiny Boxwoods Productions require the minimum qualifications required to successfully perform the position of food runner/daytime server.

Qualifications include:

• Must be passionate about food, wine, spirits (where applicable), and coffee.
• TABC Certified
• Texas Food Handlers certificate
• Excellent customer service skills
• Good memory
• Flexible availability in scheduling
• Capacity to multitask
• Clear communication skills
• Must be able to successfully carry 2-3 plates at a time and/or a tray containing dishware, glassware and/or cutlery.
• Ability to work as part of a team

Working conditions
The incumbent will be working in a restaurant setting on the floor with guests, in the kitchen and dish area. Potential hazards include but are not limited to cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Physical requirements
The incumbent is required to stand for the entire shift. Incumbent is regularly required to talk and hear. This position is very active and requires walking, standing and minimal lifting up to 25 lbs.

Background Check Requirement: Employment with the Company is contingent upon successfully completing a pre-employment background check.