Enrollment Specialist

Enrollment Specialist

Schedule: Monday-Friday, 8:00am-5:00pm

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team!

The Enrollment Specialist assists prospective participants to navigate the Program of All-Inclusive Care for the Elderly (PACE) enrollment process with the goal of helping each to obtain enrollment and meet their desired health goals. This position promotes the PACE program to prospective participants, caregivers, professional referral sources, collaborating organizations, and more. This position also coordinates with stakeholders to complete enrollment into the program, working specifically with the Eligibility Specialist to obtain, as appropriate, Medicaid eligibility. This position also collaborates closely with the Interdisciplinary Team (IDT), facilitating the initial assessment process for a streamlined enrollment and gentle hand off to the IDT.


What is PACE?

PACE or Program of All-inclusive Care for the Elderly is a federal and state funded program that provides comprehensive, coordinated, and proactive whole-person care to help maintain and improve seniors' health so they can live safely in their homes. There are 188 PACE programs, serving more than 86,000 participants in 33 states and the District of Columbia.

The number of people aged 55+ is increasing in Grand Junction, CO and the demand for eldercare professionals is on the rise.

You Bring:

• Minimum of 2 years of experience in marketing or sales in healthcare, insurance, case management or similar environment.
• Bachelor's Degree preferred.
• Bilingual preferred.
• Experience working with older adults who have cognitive impairment/memory loss preferred.
• Valid Colorado driver's license and unlimited access to reliable transportation maintained throughout employment.
• Effectively and respectfully communicate both verbally and in writing in a multitude of situations and settings, including highly emotional interactions and with people from various backgrounds.
• Effectively work with and build relationships with others.
• Ability to communicate the PACE program and services and associated regulations by staying current on all state and federal requirements.
• Maintains a working knowledge of other HopeWest programs and services.
• Maintain thorough understanding of state and federal regulations regarding enrollment requirements, including necessary eligibility determination and specific documentation.
• Maintains knowledge of other HopeWest programming and applicable federal/state regulatory requirements.

We Offer:

• Competitive pay structure starting at $24.40-$27.00 per hour, depending on experience.
• UMR Health, Delta Dental, and VSP Vision insurance effective the month following start date.
• Immediately start accruing PTO and medical leave.
• Colorado Family and Medical Leave Insurance (FAMLI) program.
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations.
• Up to 3% match on 403B retirement.
• Employer paid life insurance and Employee Assistance Program.
• Mileage reimbursement for work-related driving.
• Additional pay for bilingual fluency.
• Tuition reimbursement program

Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief - one family at a time.

HopeWest honors our service members and encourages veterans to apply.

This position will be open until filled.