Federal Knowledge Manager: ITIL-Driven KM & Tier-0 FAQs
Viewsoft
ViewSoft Inc is seeking a candidate for a crucial knowledge management role that requires ITIL Intermediate Level Certification and experience aggregating/manageing knowledge across enterprise IT. The ideal candidate will have experience transforming artifacts into Tier 0 FAQs to reduce service requests and incidents. This position requires a relevant educational degree and may involve managing knowledge management content and portals, particularly in a federal context. Candidates with federal TO/contract KM experience are preferred. #J-18808-Ljbffr
Vacancy posted 1 day ago
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