PBX Operator FT Night

Overview Join to apply for the PBX Operator FT Night role at UCI Health About Us UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America’s Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County’s only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit Position Summary PBX Operator’s responsibilities include the timely answering of incoming telephone calls and proper routing of telephone communications. The PBX Operator is to display courtesy and use excellent Customer Service standards with all patients, staff, visitors, and physicians. The PBX Operator will work in a cooperative manner to fulfill the goals of the Department and the Hospital. What It Takes to be Successful Required Qualifications High School diploma or equivalent Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Excellent written and verbal communication skills in English Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships across the Health System Preferred Qualifications Previous PBX/Communications experience Customer Services experience Computer and typing skills Knowledge of University and medical center organizations, policies, procedures and forms Physical Requirements Hearing and Visual acuity Manual dexterity to perform keyboard functions Ability to push wheelchairs Ability to lift 25 pounds Conditions of Employment The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct, Legal Right to Work in the United States, Vaccination Policies, Smoking and Tobacco Policy, Drug Free Environment. Misconduct Disclosure Requirements: as a condition of employment, the final candidate will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining misconduct; have left a position after receiving notice of allegations or while under investigation; or have filed an appeal of a finding of misconduct with a previous employer. California Child Abuse and Neglect Reporting Act, E-Verify, Pre-Placement Health Evaluation. Details of each policy may be reviewed at the provided link. Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. UCI is committed to a diverse workforce and inclusive environment. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, contact UCI\'s Employee Experience Center (EEC) at View email address on click.appcast.io or View phone number on click.appcast.io, Monday - Friday from 8:30 a.m. - 5:00 p.m. Consideration for Work Authorization Sponsorship: Must be able to provide proof of work authorization. #J-18808-Ljbffr UCI Health