Admissions Representative

Baylor Scott & White Surgical Hospital Las Colinas is hiring a Full Time Registration Specialist – Admissions Representative! Welcome to Baylor Scott & White Surgical Hospital Las Colinas, Irving, TX, where innovation, collaboration, and patient-centered care converge to create an exceptional workplace! Why Choose Baylor Scott & White Surgical Hospital Las Colinas? A Powerhouse Collaboration: Our hospital is a joint venture between Baylor Scott & White Health (BSWH), United Surgical Partners International (USPI), and dedicated local physicians. This partnership ensures a dynamic and enriching environment for both patients and staff Serving North Texas: Covering the expansive North Texas region, we provide a wide range of medical and surgical services across 7 Operating Rooms, 12 private inpatient rooms, and a 3-bed Emergency Department. Expert Specializations: Our hospital is a hub for expertise, specializing in Orthopedics, Joint Replacement, Spine, Urology, General Surgery, ENT, and more. Our diverse range of specialties offers you the opportunity to expand your skills and make a difference in patients' lives. A Legacy of Excellence: Established in 2003 as Irving Coppell Surgical Hospital, we've been serving the Dallas-Fort Worth communities for years. Our unwavering mission is to provide top-notch surgical care in a welcoming and safe environment – a place where we'd confidently treat our own families. Education & Compassionate Care: Our commitment to personalized health and wellness extends beyond medical procedures. We empower our staff to stay up-to-date on the latest advancements, treatments, and procedures, ensuring the best possible care for our patients and their families. Cutting-Edge Technology: Experience the future of healthcare with our state-of-the-art facility equipped with advanced technology. From routine procedures to complex surgeries, we combine exceptional care with genuine compassion. Registration Specialist - Admissions at Baylor Scott & White Surgical Hospital Las Colinas: Interface with visitors, patients, family, and physicians on phone and in person for patient admission to Baylor Scott & White Surgical Hospital Las Colinas. Performs clerical duties involved with admission of patients, keeping delays to a minimum Ensures identification, insurance and all Admissions paperwork is accurate and scanned into the PAS system Directs patient to appropriate area upon arrival Ensures patient is registered and marked properly in the PAS system Understands how to add a walk-in or direct admit into the PAS system Prepares charts/packets as assigned Expedites patient complaints and concerns promptly to correct department Answers incoming calls, responding correctly or transferring as needed Assists with distribution of messages Responds promptly when code is alerted Logs payments, maintains daily and balance cash drawer Completes Beginning and End of Shift duties Maintains organized and cleanliness appearance of lobby areas Other duties as assigned (to include Lead Representative duties-if applicable) Qualifications Education High School diploma or equivalent License BLS required Required Experience Minimum 1-year customer service experience, previous medical office or hospital experience preferred Knowledge, Skills and Abilities Basic computer skills Good communication and people skills. Basic office skills Excellent telephone skills - ability to screen incoming calls, adequately respond to telephone inquiries. Ability to maintain the confidentiality and security of sensitive, privileged communications and work product. Ability to utilize Electronic Heath Care Record system for documentation to patients account/record Principal Duties and Responsibilities Performs clerical duties involved with admission of patients, keeping delays to a minimum Ensures identification, insurance and all Admissions paperwork is accurate and scanned into the PAS system Directs patient to appropriate area upon arrival Ensures patient is registered and marked properly in the PAS system Understands how to add a walk-in or direct admit into the PAS system Prepares charts/packets as assigned Expedites patient complaints and concerns promptly to correct department Answers incoming calls, responding correctly or transferring as needed Assists with distribution of messages Responds promptly when code is alerted Logs payments, maintains daily and balance cash drawer Completes Beginning and End of Shift duties Maintains organized and cleanliness appearance of lobby areas Other duties as assigned (to include Lead Representative duties-if applicable) What We Offer: Medical, dental, vision, and prescription coverage Life and AD&D coverage Availability of short- and long-term disability Flexible financial benefits including FSAs and HSAs 401(k) and access to retirement planning Paid holidays and vacation Who We Are: At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. #J-18808-Ljbffr