Cloud Engineer

Job Title: Cloud Engineer

Job Code: CoP 160652

Client: City of Phoenix

Location: Phoenix, AZ (Onsite - Local Candidates Only)

Duration: Until 06/30/2027

Work Hours: Monday - Friday | 8:00 AM - 4:30 PM (40 Hours/Week)

Work Location: 149 N 4th Ave, Phoenix, AZ 85003

Position Overview

The City of Phoenix is seeking a Cloud Support Engineer - Apple JAMF Administrator to manage and support enterprise Apple devices in a cloud-managed environment. The selected candidate will administer JAMF Pro, manage the complete Apple device lifecycle, integrate Apple platforms with enterprise identity and security solutions, and ensure secure, compliant, and efficient endpoint management across macOS and iOS environments.

Required Skills

• 3+ years of Apple Device Administration experience
• JAMF Pro Administration
• Apple Business Manager (ABM)
• Mobile Device Management (MDM)
• macOS Administration
• iOS/iPadOS Administration
• Endpoint Management / Systems Administration
• Basic Networking Knowledge

Preferred Skills

• Microsoft Intune
• Microsoft Entra ID (Azure AD)
• Microsoft 365
• Single Sign-On (SSO)
• Conditional Access
• Bash / Shell / Python Scripting
• Patch Management
• Device Lifecycle Management
• Endpoint Security
• Automation & Systems Integration

Key Responsibilities

• Administer and support enterprise Apple devices using JAMF Pro .
• Manage the complete lifecycle of macOS and iOS devices, including enrollment, deployment, configuration, patching, compliance, and retirement.
• Integrate JAMF Pro with Apple Business Manager, Microsoft Intune, Entra ID (Azure AD), and other enterprise identity platforms.
• Develop and maintain configuration profiles, policies, applications, and automation scripts.
• Perform patch management and ensure endpoint security compliance.
• Troubleshoot Apple device, application, and MDM-related issues.
• Implement secure authentication using SSO and Conditional Access.
• Collaborate with infrastructure, cloud, and security teams to improve endpoint management and user experience.
• Maintain documentation and support enterprise device management initiatives.

Primary Skills

JAMF Pro, Apple Business Manager (ABM), macOS, iOS, iPadOS, Mobile Device Management (MDM), Apple Device Administration, Microsoft Intune, Microsoft Entra ID (Azure AD), Microsoft 365, Endpoint Management, Systems Administration, Patch Management, Device Lifecycle Management, Endpoint Security, Single Sign-On (SSO), Conditional Access, Bash, Shell Scripting, Python, Cloud Support, Systems Integration, Automation, Networking, Technical Support.

About SR International INC

SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.

Who We Are
We Are Leading IT Based Solution Providers

Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.

Our Vision

Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.

Career At SR International

At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.