Food Runner / Cook I - City Cruises Chicago

Hornblower Group

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada.

Position Summary

The successful Cook I will be friendly and efficient while providing buffet maintenance and replenishment, running food from galley to appropriate areas, and assisting in the routine cleaning of galley and buffet areas.

Duties and Responsibilities

• Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system.
• Responsible for buffet maintenance and replenishment.
• Maintains accurate rotation of food to assure top quality and freshness.
• Responsible for reading and understanding ticketing system to deliver trays of food to the proper location.
• Efficiently and promptly deliver hot and cold food items to the dining cabin from the galley.
• Receive and organize hot line food orders; portion, arrange, and garnish food for service.
• Assist in routine cleaning of galley including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors.
• Maintain uniform and personal grooming in compliance with appearance standards.

Other Duties and Responsibilities

• Additional job duties as assigned.

Requirements & Qualifications

• • At least one (1) year of previous kitchen/culinary experience preferred.
  • High school diploma or equivalent preferred
  • Energetic and enthusiastic personality essential
  • Will be closely supervised; must be able to take direction.
  • Must be able to effectively understand and convey written and verbal information to coworkers and guests.
  • Must possess a service orientation actively looking for ways to help others.
  • Will work for extended periods without sitting.
  • The nature of the work may be strenuous, and the work environment may be warm.
  • Required to lift and move heavy items such as cases of provisions and large containers of prepared foods.
  • Will be required to be available for work on all major holidays.
  • Must meet minimum state age requirements.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.