Front Desk Associate

Front Desk Associate# Front Desk AssociateRapid City, SD 57701## OverviewLevelEntryPosition TypeFull-Time/Part-TimeJob ShiftAnyEducation LevelHigh School## DescriptionJoining the team at The Hotel Alex Johnson in Rapid City, SD, offers a unique and enriching experience rooted in history and hospitality. Here's why you should consider being a part of our esteemed team:**Historical Significance:** Immerse yourself in the rich history of The Hotel Alex Johnson, a landmark deeply woven into the fabric of Rapid City's heritage.**Central Location:** Enjoy the convenience of working in the heart of downtown Rapid City, where you'll be at the center of the city's vibrant energy and attractions.**Dining Discounts:** Indulge in culinary delights with discounts at our food and beverage outlets, including Starbucks, whether during shifts or on days off.**Variety of Outlets:** Seize the opportunity to expand your skills and expertise by training and working in multiple outlets throughout the hotel, providing a diverse and dynamic work experience.**Hilton Honors Benefits:** Access exclusive perks through Hilton Honors, including discounts for team members, as well as for their family and friends, enhancing your stay and creating memorable experiences.**Backed by LIV Hospitality:** You'll thrive in your role with our comprehensive support and exclusive perks:* Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.* Dining Deals: Get discounts on food and beverages at our outlets.* WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.* Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.* Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.* AJ's Wicked Salon & Spa: Enjoy 10% off products and services.* Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.* Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.At The Hotel Alex Johnson, you'll not only be part of a renowned establishment with a rich legacy but also enjoy the benefits of a centrally located workplace, culinary discounts, diverse training opportunities, and Hilton Honors privileges, all contributing to a fulfilling and rewarding career journey.## Qualifications**Responsibilities*** Responsible for making room reservations and checking guests in and out of the Hotel.* Issues room keys, Pamphlets, discount cards, etc.* Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.* Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times* Arranges transportation for guests.* Compute bills, post charges, collects payment and makes change for guests.* Runs various reports - hand written and computer.* Maintain the cleanliness and neatness of the front desk and lobby area.* Wear a uniform up to property standards and nametag at all times on property.* Other duties may be assigned to meet business needs.**Other Qualifications:*** Must be 18 years or older.* Must have strong computer skills and ability to learn hotel property management system(s).* Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.* Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.* Working knowledge of MS Office required, hotel property management systems a plus.* Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.* Dependable with reliable transportation and the ability to work a flexible schedule.* Ability to stand for extended periods of time.**Benefits for full-time Associates:*** Health / dental / vision / life* 401k plan with 3% match after one year of employment* Company-wide discounts on hotel rooms and restaurantsWe offer daily pay to all Associates through ZayZoon!!!An equal-opportunity employer #J-18808-Ljbffr