Business Operations Manager, Marketing and Communications

Perplexity is scaling at a pace few companies experience, and the Communications and Marketing team is growing with it. We're hiring a Business Operations Manager to build and run the operating system underneath, so an incredibly busy team can move fast and stay in lockstep.That means keeping the wheels turning: the tool stack, agencies and vendors, budgets, contracts, and the dashboards leadership relies on. It also means building what doesn't exist yet, and making sure everyone knows what's happening and nothing gets dropped. Half builder, half connective tissue. If you like turning ideas into things people use every day, this role is for you.What you'll doOwn the marketing and comms tool stack: evaluate, procure, onboard, provision access, train the team, and retire what we've outgrownBuild and maintain internal tools such as calendars, intake forms, dashboards, trackers, and automations, and keep them reliable as more people depend on themRun the team's operating rhythm: priorities, launch and campaign calendars, planning cycles, and the cross-functional handoffs that carry work from idea to launch without dropped threadsManage agencies, contractors, and vendors from selection and onboarding through scopes, invoices, renewals, and performanceKeep contracts and procurement moving with Legal and Finance so agreements never become the bottleneckBe the connective tissue across the team: know who's working on what, spot dependencies early, and keep people aligned without adding meetingsAct as a thought partner and triage point to leadership: keep them informed, spot problems early, know when to escalate, propose solutions, and see them throughAdd rigor without slowing anyone down, knowing the difference between process that helps and process that's overheadWhat you bring4-7 years in marketing operations, business operations, or a similar systems-and-process role, ideally in a fast-growing technology companyYou build things. You've stood up tools, automations, or dashboards yourself, and AI tools are already part of how you workStrong analytical instincts, able to turn messy inputs into numbers leadership can trustExperience managing agency, contractor, or vendor relationships and working with Legal and Finance on contracts and procurementExceptionally organized and genuinely relational. People like working with you, tell you things early, and trust you with what's really going onA clear, direct communicator who can brief an executive, run a cross-functional meeting, and write a process doc people actually followDemonstrated experience working closely with and as a trusted partner to senior executivesComfortable in ambiguity and thinks in scale, building things that hold up when the team, budget, or number of launches doublesNo specific tool stack required. You've operated marketing or comms systems in a high-growth environment and can pick ours up fastCompensation Range: $135K - $180KLocationSan Francisco; New York CityEmployment TypeFull timeLocation TypeHybridDepartmentMarketing & CommunicationsCompensation$135K – $180K • Offers EquityU.S. BenefitsFull-time U.S. employees enjoy a comprehensive benefits program including equity, health, dental, vision, retirement, fitness, commuter and dependent care accounts, and more.International BenefitsFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.USD salary ranges apply only to U.S.-based positions. International salaries are set based on the local market. Final offer amounts are determined by multiple factors, including experience and expertise, and may vary from the amounts listed above.