Remote HR Assistant

Bilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care. Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers. ABOUT THE ROLE We are looking for an HR Assistant to provide administrative support across day-to-day human resources activities. You will help maintain employee records, coordinate HR processes, support onboarding, and respond to routine employee questions while working closely with the HR team. WHAT YOU WILL DO Maintain and update employee records and HR documentation Support onboarding and offboarding activities Assist with scheduling interviews, meetings, and HR-related activities Respond to routine employee questions and direct requests to the appropriate team Prepare and organize HR documents, reports, and communications Assist with maintaining HR systems and spreadsheets Support day-to-day administrative tasks for the HR team WHAT WE ARE LOOKING FOR Previous experience in HR, administration, customer service, or a similar role Strong organization and attention to detail Good written and verbal communication skills Comfortable working with confidential employee information Proficiency with Microsoft Office or Google Workspace Ability to manage multiple tasks and deadlines Comfortable working independently in a fully remote environment Reliable internet connection and workspace Legally authorized to work in the United States NICE TO HAVE Previous HR or recruiting experience Familiarity with HRIS or applicant tracking systems Experience supporting onboarding or employee records Background in food service, hospitality, retail, care, or other multi-location businesses COMPENSATION $20–$27 per hour , depending on experience and qualifications. HIRING PROCESS Application Review → Initial Conversation → Interview → Offer EQUAL OPPORTUNITY Bilgewater Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and value a diverse team with different backgrounds, experiences, and perspectives.