Service Advisor

Service Advisor OpportunityTom Kadlec Honda has had the privilege of serving the Rochester community since 1979. We exist to help our family, friends and community enjoy life at every stage!If you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, then apply here as a service advisor! The pay range is $50,000-$120,000/yr.BenefitsA generous pay plan that includes the opportunity for bonusesA state-of-the-art facilityFully vested traditional and/or Roth IRA 401(k) with a company matchPaid time off (PTO) such as sick days and vacation daysHealth, dental and vision insuranceEmployer paid life insuranceShort-term and long-term disability24/7 employee assistance programs (up to 10 sessions per year)Health savings account (HSA) and flexible spending account (FSA)Financial planning resourcesIdentity theft protection and legal supportOn-going training opportunitiesOpportunity for advancement and professional developmentResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend needed maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirementsBeing honest, transparent, a driven team player and owning itPutting people firstProviding the highest quality environment and productsMust have a valid driver's licensePositive and friendly attitudeCustomer service experience is preferredAbove average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrity