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Client Services Representative

Indotronix

Job Description

Job Description

  • Identifies trends and areas for improvement using metrics reports and understanding business needs
  • Prepares internal documents
  • Understands and responds to client inquiries and concerns to ensure Service 1st
  • Microsoft Office Suite
  • Technical proficiency in a portfolio management system
  • Identifying the needs of customers through effective questioning and listening techniques
  • Detail oriented to ensure quality standards are met without impairing workflow
  • Communicating both orally and written
  • Demonstrating sensitivity to customer needs (both internal and external) and proactively addressing customer needs

Vacancy posted 3 days ago
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