Tech Writer
$40 - $50 per hourDahl Consulting
Title: Tech Writer Location : Anoka, MN (Hybrid) Job Type : Contract (6 Months + Potential extension) Compensation : $40-50/hr Industry: Electrical Manufacturing About The Role Our client, a global manufacturing organization specializing in industrial technology and electrical connection solutions, is seeking a Desktop Procedures Writer to support a large-scale documentation and process standardization initiative. This contract opportunity is based in Anoka, MN, with a hybrid schedule requiring onsite collaboration initially. This role will focus on bringing consistency and clarity to a wide range of existing Standard Operating Procedures (SOPs) and desktop procedures across multiple business units and Accounts Receivable (A/R) functions. You will partner closely with cross-functional teams to capture current-state processes and transform them into a standardized, user-friendly format within a centralized documentation platform. This is an excellent opportunity for a technical writer who thrives in complex, multi-system environments and enjoys improving usability, structure, and accessibility of operational documentation. The initial engagement is expected to last 6 months, with potential for extension and additional project work. Job Description In this role, you will play a key part in driving consistency and clarity across a complex, multi-entity environment by transforming fragmented and varied process documentation into a standardized, centralized format. You will work across approximately eight business units and multiple Accounts Receivable functions, each with distinct workflows and systems, requiring a strong ability to quickly learn, adapt, and document differences in operational processes. This position combines hands-on content creation with process analysis, requiring both strong writing skills and the ability to evaluate, reorganize, and enhance existing materials to improve usability and effectiveness.
- Collaborate with stakeholders across multiple business units and A/R departments to gather, analyze, and document existing workflows and procedures
- Conduct meetings with subject matter experts (SMEs) to understand current-state processes across various operational functions
- Review and consolidate existing documentation stored across multiple formats (e.g., Word, Excel, and other platforms)
- Standardize and transition procedures into a consistent format within a centralized system (OneNote)
- Create approximately 20–25 standardized SOPs and desktop procedures covering diverse operational processes
- Translate complex workflows, including those across multiple ERP systems, into clear, structured, and user-friendly documentation
- Ensure documentation reflects best practices in formatting, usability, and accessibility for end users
- Edit, reorganize, and enhance existing content to improve clarity, consistency, and overall quality
- Support ongoing process documentation needs related to operational transitions or future process improvement initiatives
- Partner with teams working across multiple financial systems and tools to accurately capture variations in processes
- Proven experience creating SOPs, desktop procedures, or process documentation in a professional environment
- Strong ability to interpret and document complex workflows across multiple departments or systems
- Excellent written communication skills with a focus on clarity, structure, and usability
- Experience standardizing documentation and implementing consistent formatting across large content sets
- Ability to collaborate effectively with cross-functional stakeholders and subject matter experts
- Proficiency with Microsoft Office tools and documentation platforms
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Ability to work independently while driving progress in ambiguous or evolving project environments
- Experience supporting Accounts Receivable (A/R) or Accounts Payable (A/P) processes
- Background in accounting, finance operations, or shared services environments
- Experience working with or documenting processes across multiple ERP systems (e.g., Oracle, JD Edwards, Epicor, M3, or similar platforms)
- Familiarity with process documentation in multi-entity or multi-business unit organizations
- Experience supporting system or process transitions, migrations, or operational integrations
- Exposure to documentation tools such as OneNote or similar knowledge management platforms
- Experience improving content design, structure, and user experience for operational documentation
Vacancy posted 13 hours ago
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