CDOC - Program Assistant I Approved Treatment Provider Program (ATPP)/Executive Clemency Program.

Program Assistant I - Approved Treatment Provider Program (ATPP)/Executive Clemency Program

This Program Assistant I position exists to provide program support to the statewide Approved Treatment Provider Program (ATPP) and to the administration of the Executive Clemency process. The position tracks budget expenditures, functions as a communication liaison for treatment providers, reviews information for accuracy and applicability and enters and maintains information databases. It develops reports to inform treatment providers and the Approved Treatment Provider Program Specialist. The Program Assistant will ensure that deliverables are identified and provided within the regulations of Adult Parole and directions of the Adult Parole Assistant Director overseeing ATPP. The Program Assistant will resolve problems that arise in the execution of the ATPP outside the supervisory chain and will have direct contact with Approved Treatment Providers throughout the state. The Program Assistant will track and report billing and balances through record-keeping and spreadsheet development and maintenance and communicate regularly with treatment providers and other units within the Colorado Department of Corrections (CDOC) and Adult Parole. The position will determine the need for and scope of reports and distribution, correspondence and communication. The position ensures compliance with CDOC, the American Correctional Association and the Division of Adult Parole. The position provides administrative support to the Executive Clemency process for the Director of Executive Clemency and the Office of the Governor. The position ensures that applicable information is captured and reported; process guidelines are adhered to through interpreting and applying rules and regulations governing Executive Clemency. The position utilizes principles and practices of the Executive Clemency process to resolve challenges and issues. The position selects and applies program guidelines based on the interpretation of the situation so as to provide program services, resolve problems, answer questions, and advice other on program issues.

Primary job responsibilities include, but are not limited to:

• Functions as a communication liaison for treatment providers;
• Reviews information for accuracy and applicability and enters and maintains information databases;
• Develops reports to inform treatment providers and the Approved Treatment Provider Program Specialist;
• Ensures that deliverables are identified and provided within the regulations of Adult Parole and directions of the Adult Parole Assistant Director overseeing ATPP:
• Resolve problems that arise in the execution of the ATPP outside the supervisory chain and will have direct contact with Approved Treatment Providers throughout the state;
• Tracks budget expenditures;
• Tracks and reports billing and balances through record-keeping and spreadsheet development and maintenance and communicate regularly with treatment providers and other units within the CDOC and Adult Parole;
• Determines the need for and scope of reports and distribution, correspondence and communication;
• Ensures compliance with CDOC, the American Correctional Association and the Division of Adult Parole;
• Provides administrative support to the Executive Clemency process for the Director of Executive Clemency and the Office of the Governor;
• Ensures that applicable information is captured and reported; process guidelines are adhered to through interpreting and applying rules and regulations governing Executive Clemency;
• Utilizes principles and practices of the Executive Clemency process to resolve challenges and issues;
• Selects and applies program guidelines based on the interpretation of the situation so as to provide program services, resolve problems, answer questions, and advice other on program issues.

This position is only open to Colorado state residents. Job Location: This Program Assistant I - Approved Treatment Provider Program (ATPP)/Executive Clemency Program is located at Parole Broadway in Denver. The posting may be used to fill future vacancies at this location.

Colorado Department of Corrections Mission: We are a team of dynamic and diverse professionals building a safer Colorado by cultivating transformative opportunities for those under our supervision.

Our Vision: "Building a safer Colorado for today and tomorrow".

CORE Values

• Community Safety
• Dignity, Diversity and Respect
• Opportunity
• Collaborative partnerships

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans. Member Contribution Rates . Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;
• Medical and dental health plans;
• Short- and long-term disability coverage;
• Paid life insurance;
• 11 paid holidays per year plus vacation and sick leave;
• Wellness program, tuition reimbursement, training opportunities and more;
• Visit State of Colorado Employee Benefits. for more information.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications Four years of general clerical experience. This experience must be clearly described, in your own words, within the work experience section of your application to meet this requirement. Work experience less than full time will be prorated. Clerical duties may include: the accurate and timely completion of processing documents and information; document creation, word processing; create and revise office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility, authenticity, or identity; accounting for the unit's allotted funds by authorizing operating expenditures, data entry; printing, scanning, and making copies; scheduling; accepting reservations or registrations; arrange meeting logistics and equipment; reception and intake; record keeping, filing and maintenance; answering multi-line phones; and general administrative tasks in an office support environment. OR: A combination of College or university course work in Business, Criminal Justice or a similar discipline and/or relevant experience as defined above equal to four (4) years. You MUST submit a copy of your unofficial transcripts with your name, college name, degree and date conferred in order to receive credit. Only applicants who meet the minimum qualifications for the vacancy will be included in the comparative analysis process.

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

Required Competencies:

• Ability to work with discretion and understand the impact of information being sent outside of the division of parole;
• Excellent interpersonal skills;
• Superb written and oral communications skills;
• Self-directed and motivated work ethic;
• Strong analytical skills;
• Strong proofreading skills;
• Impeccable organization skills and meticulous attention to details ;
• Outstanding customer service skills;
• Ability to research and gather data;
• Ability to multi-task;
• Highly effective organizing, planning and prioritizing skills;
• Exercise discretion in highly sensitive personnel matters while maintaining confidentiality;
• Self-control, a strong sense of ability to work in stressful, potentially violent situations;
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
• Tolerance to stress, confinement, and high-stakes interaction;
• Ability to learn and apply personnel rules, procedures, processes, and concepts;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Preferred Qualifications:

• Experience with the Executive Clemency process;
• Experience working with both internal and external customers
• Relevant years' experience of high level clerical duties. High Level clerical duties may include: document creation, word processing; create and revise office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility, authenticity, or identity; accounting for the unit's allotted funds by authorizing operating expenditures;
• Comprehensive knowledge of relevant federal and state law/legislation;
• Advanced proficiency in Microsoft Office (Word, Excel, Access and PowerPoint) and Google Suite (Gmail, Drive, Sheets); Experience working in EOMIS,