Finance & Insurance (F&I) Manager

Finance & Insurance Manager

The Finance & Insurance (F&I) Manager is responsible for assisting customers with vehicle financing and protection products while ensuring all dealership transactions comply with federal, state, and lender regulations. The F&I Manager works closely with the sales team, lenders, and customers to structure financing options, present aftermarket products, and complete accurate documentation for vehicle purchases.

Requirements

Qualifications

• Previous automotive finance, sales, or dealership experience preferred.
• Strong knowledge of automotive financing and lending practices.
• Excellent communication and customer service skills.
• Ability to explain financial products clearly and professionally.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced dealership environment.
• Customer service and relationship building
• Negotiation and closing skills
• Financial analysis and deal structuring
• Compliance and documentation accuracy
• Time management and multitasking

Customer Financing & Product Presentation

• Meet with customers to review financing options for vehicle purchases.
• Present and explain available finance and insurance products, including extended service contracts, GAP coverage, maintenance plans, and other protection products.
• Assist customers in selecting financing options that meet their needs and budget.
• Ensure all financing and product presentations are conducted in a transparent and professional manner.

Lender & Financial Institution Coordination

• Submit credit applications to lending institutions.
• Work with banks and financial partners to secure competitive financing approvals.
• Structure deals in compliance with lender requirements and dealership policies.
• Maintain positive relationships with lenders and financial institutions.

Deal Processing & Compliance

• Prepare and review all financing and lease documentation.
• Ensure all paperwork is completed accurately and in compliance with applicable regulations.
• Verify that all contracts, disclosures, and documentation are properly signed and processed.
• Ensure compliance with applicable laws including Truth in Lending, privacy regulations, and dealership policies.

Sales Team Collaboration

• Work closely with the sales department to finalize deals efficiently.
• Assist sales managers with deal structure when needed.
• Provide guidance on financing options and product availability.
• Help ensure smooth transition from sales to finance for customers.

Administrative & Reporting Duties

• Maintain accurate records of all finance transactions.
• Ensure deals are funded in a timely manner.
• Monitor finance product performance and profitability.
• Assist with audits and documentation reviews when necessary.