Field Technician I

divh2Field Technician I/h2pOur client, a Communications company, is looking for a Field Technician I for their Brookfield, WI location./ppResponsibilities:/pulliProcesses deliveries and replenishes consumables as well as coordinates shipping and receiving of materials./liliMaintains tools, test sets, and electronic equipment including, but not limited to: Fiber optic transmission equipment, Lightwave multiplexing equipment, AC and DC power equipment. Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment. Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network. Responsible for learning all of the systems and applications required to perform the job function adequately. Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments./liliPerforms preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants/liliTroubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure integrity of the network and company. Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered. May install and test network and customer premise equipment (CPE) including installation and delivery of end user services. Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities. AC Power (on limited basis). DC power installs including tertiary and BDCBB. Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, testsets, and all network equipment. Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants. With the aid of training and coaching, responsible for learning client trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively. Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations. Regularly provides status updates and reports problem situations related to assignments to management. Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable. Perform other duties assigned by management team. Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered./li/ulpRequirements:/pulliMake sure they are technical Physical candidates not looking for IT related./liliAbility to use hand tools, testing instruments, and computerized devices for installation and troubleshooting./liliCapable of diagnosing network or equipment issues under pressure and providing timely solutions./liliExcellent verbal communication skills for interacting with both customers and team members./liliEnsuring accuracy in installations, repairs, and documentation to prevent service interruptions and compliance violations./liliKnowledge of workplace hazards and protocols to protect self and others./li/ulpNon-technical Skills are necessary:/pulliCommunication, Collaboration and Teamwork, Critical Thinking and Problem Solving, Time Management, and Customer Obsession./liliThis is an entry level position. Telecom background. Installation of Fiber Optic Cable and Testing. Looking for someone with a technical skillset that can follow installation standards. Good Comprehensive skills. Customer Centric./li/ulpWhy Should You Apply?/pulliHealth Benefits/liliReferral Program/liliExcellent growth and advancement opportunities/li/ulpICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law./p/div