Shift Lead / Key Holder

Now Hiring: Shift Lead (Keyholder) at Drybar

Location: Downtown Austin Position Type: Full-Time

Ready to take the lead and bring the blowout magic? If you're obsessed with amazing customer service, love lifting others up (literally and figuratively), and thrive in a fast-paced, fun-loving environment, we want you as our next Drybar Shift Lead!

Drybar is more than just beautiful blowouts. We're a movement that started in Brentwood, CA and has grown into 125+ shops across 30+ marketsand counting! Our motto says it all: No cuts. No color. Just blowouts. We focus on one thing and do it better than anyone else. If you're ready to be a part of a supportive, driven, and stylish team, you're in the right place.

What You'll Do as a Shift Lead:

• Be the go-to leader on shiftguiding the team and keeping the shop energy high from check-in to checkout
• Manage the daily flowassigning clients to Stylists, organizing breaks, and keeping everyone in sync
• Train new front desk team members (aka Bartenders) on all things Drybar, from our 10 Core Values to our systems and service standards
• Monitor and maintain inventory, place orders when needed, and keep the shop stocked and looking fabulous
• Help uphold company policies and safety regulations, and flag any concerns to Shop or District Managers
• Create a positive, solution-focused environment and model Drybar's commitment to excellence
• Support the front desk by providing Pipeline info and staying current on promotions and merch
• May assist with admin tasks and step into the Bartender or Stylist role as needed (if licensed & trained)

What We're Looking For:

• High school diploma or equivalent
• 1+ year of experience in a fast-paced retail, beauty, restaurant, or hospitality setting
• Proven leadership abilityyou've led a shift, trained teammates, or managed operations before
• A current cosmetology license is a plus (but not required)
• Passion for customer service and a people-first mindset
• Understanding of inventory and basic loss prevention practices
• Excellent time managementyou know how to prioritize and delegate like a boss
• A team player with stellar communication and problem-solving skills
• Motivated, upbeat, and reliableyou bring the good vibes every day
• Willing to undergo background checks as required by law

Perks of Being a Shift Lead:

• Fun, team-focused atmosphere
• Opportunities for growth (hello, future Shop Manager!)
• Employee discounts on products and services
• Ongoing training and development
• A place where your leadership truly matters

Sound like your kind of gig? Apply today and start leading with style at Drybar.