Vice President, Product Operations - Open Banking

The Open Banking product team is leading the industry in enabling customers to easily and securely share their data across financial institutions and FinTechs, holistically manage their finances, and seamlessly control these permissions through Chase's Security Center.

As Vice President of Product Operations on the Open Banking team, you will set strategic direction and ensure operational alignment across the Open Banking Product organization. You will partner with internal and external stakeholders to drive product planning, portfolio management, performance management, opportunity identification and issue resolution.

Job responsibilities

Establish, track, and refine OKRs, KPIs, and other key business metrics; set targets and monitor progress against strategic goals

Lead ongoing, quarterly, and annual roadmap planning across the Open Banking portfolio, ensuring alignment with business objectives.

Leverage business intelligence and analytics to inform senior leadership, guide key business decisions, and identify new opportunities.

Build and maintain strong relationships with a broad range of internal and external stakeholders; foster collaboration and partnership to advance organizational strategy.

Partner with tech and mission control to quickly resolve and root cause client issues and production incidents

Championbest practices and a culture of continuous improvement across the organization

Required qualifications, capabilities, and skills

7+ years of experience in strategy, business operations, portfolio management, or management consulting - within financial services, payments, or technology

Knowledge of the product development life cycle, technical design, and data analytics

Experience in defining and building out product roadmaps

Structured and strategic thinker, effective communicator with excellent written and verbal communication skills

Ability to influence senior stakeholders

High attention to detail; ability to work well under pressure in a fast-paced environment

Demonstrated track record of driving change and transformation in a complex organization

Commitment and self-motivation suitable to a start-up team

Strong culture carrier

Proficiency with Microsoft Office suite and JIRA

Preferred qualifications, capabilities, and skills

Demonstrable experience working on Open Banking

Demonstrable experience working on a regulated product or feature set

Note: This role requires five days in the office (Mon-Fri) in New York, NY and will not support Hybrid options.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

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