Residential Leasing Consultant

divh2Residential Leasing Consultant/h2pCapano Management is seeking a Residential Leasing Consultant to be the face of our community, responsible for assisting prospective residents in finding their ideal home. Our Residential Leasing Consultants are the first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. This individual will have excellent customer service skills, think outside the box, have the ability to build lasting relationships and exude professionalism in all interaction./ppstrongRole and Responsibilities:/strong/pulliManage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great move-in experience/liliShowcase the value of the community features as they relate to the customer needs/liliUse a customer focused attitude year round to ensure a smooth renewal process for existing residents/liliUtilize and establish creative marketing and social media strategies to increase property traffic/liliSupport occupancy and retention goals by following up with potential and current residents/liliUse problem solving skills and best judgment to handle unpredictable situations as they arise/liliMaintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision/liliPromote positive resident relations through courteous and timely response to resident needs and concerns/liliDemonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks/liliCollaborate with team members to plan and organize resident events/liliWill assist in other projects and activities as assigned/li/ulpstrongQualifications and Preferred Skills:/strong/pulliWork a varied schedule including weekends and holidays as required/liliProficiency in Microsoft Office Suite including Word, Excel Outlook/liliStrong written and verbal communication skills/liliLeasing and/or property management experience not required/liliExcellent organizational skills and ability to manage multiple priorities with competing deadlines/liliExhibits behaviors of honesty, commitment to goal achievement and effective relationships with colleagues/liliSelf-start with the ability to quickly adapt to new circumstances as they arise/liliAbility to maintain a high level of confidentiality keeping all account information confidential and handle discrete matter appropriately/li/ulpstrongEducation and Experience:/strong/pulliHigh school diploma required, Degree preferred/liliOne year of experience in sales, hospitality and/or customer service/li/ulpstrongFull Time Employment Benefits:/strong/ppCapano offers competitive compensation and benefit package to full time employees which includes: medical, dental, vision, life insurance, and disability benefits, 401(k) Match, Paid Time Off and a number of company sponsored events./ppCapano Management is an Equal Opportunity Employer that values and encourages diversity. We solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All employment is decided on the basis of qualifications, merit, and business need./p/div