Patient Care Technician

Patient Care Technician (PCT) – Float PoolBaystate Health is launching the Baystate Health Staffing Optimization Team (BHSOT), a new Patient Care Technician (PCT) float pool designed to provide experienced patient care and behavioral health support staff with greater flexibility while helping meet patient care and staffing needs across Western Massachusetts.As a Baystate Health Float Pool PCT, you will be hired into either a Facility Float or System-Wide Float position. Both opportunities offer variety, flexibility, and the opportunity to work across designated patient care and behavioral health areas based on your experience and assigned clinical grouping.ResponsibilitiesProvided safe, age-appropriate patient care, assisting with activities of daily living, mobility, elimination, and personal care while promoting patient dignity and safety.Monitored and accurately documented vital signs, weights, intake/output, and other physiological parameters; promptly reported significant changes in patient condition to nursing staff.Assisted with treatments, procedures, dressing changes, specimen collection, point-of-care testing, and physician examinations in accordance with hospital policies and procedures.Provided one-to-one patient observation as needed, recognized changes in patient condition or safety concerns, and responded appropriately to emergency situations.Collaborated effectively with nurses, physicians, and interdisciplinary team members while maintaining clear communication, accurate documentation, and patient-centered care.Why Join the Baystate Health Float Pool?Build experience across multiple behavioral health and patient care environments.Work with different interdisciplinary teams and patient populations.Choose between Facility Float and System-Wide Float opportunities.Enjoy variety rather than working on one unit every shift.Develop and strengthen patient care, safety, observation, communication, and clinical support skillsMake a meaningful difference in the care and safety of patients across Baystate Health.Receive applicable compensation differentials based on your assignment and eligibility.Work without an on-call requirement.Be part of a new program focused on staffing flexibility and supporting safe, high-quality patient care across Baystate Health.Schedule & Employment OptionsFull-Time and Part-Time positions are available for:Day shiftNight shiftFacility FloatSystem-Wide FloatSpecific shift lengths, schedules, and clinical assignments vary by position and assigned clinical grouping.Locations & Clinical AreasBaystate Health Float Pool PCTs support designated patient care areas throughout Western Massachusetts. Depending on your position, you may work within one Baystate Health facility or across multiple Baystate Health facilities.Designated areas may include:Emergency DepartmentMedical/SurgicalPediatric and Adolescent ServicesNeonatal Intensive Care UnitOther designated patient care areaBHSOT positions are structured around defined assignments or clinical groupings. PCTs must be able to work in all areas included within their assigned grouping.Minimum QualificationsHigh School Diploma or GED.Relevant clinical or patient care experience consistent – At least 24 months.Ability to work in all areas included within the assigned clinical grouping.CPR through the American Heart Association BLS Provider certification required prior to start.Relevant experience may include, but is not limited to:Direct patient careWorking with patients in a hospital setting/group home setting/skilled nursing facilityCertified Nursing Assistant (CNA) experienceMedical Assistant (MA) experienceHome Health Aide (HHA) experiencePatient Care Assistant (PCA) experienceCompensation & BenefitsFull-Time and Part-Time positions are benefit-eligible based on the applicable FTE and position. Behavioral Resource Technicians receive applicable compensation differentials based on their Facility Float or System-Wide Float assignment and applicable shift or clinical grouping. Additional premium pay programs may apply when eligibility requirements are met.Equal Employment Opportunity EmployerBaystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.