Virtual Assistant

Take the Lead From Behind the Scenes

Are you a reliable, proactive Executive Assistant who loves staying organized, follows through without being chased, and communicates with confidence? Bat City Builders, a woman-owned high-end design-build company based in Austin, TX, is hiring a sharp, tech-savvy Virtual Assistant to help run day-to-day operations, respond to leads, and support ongoing marketing.

If you're the kind of person who happily picks up the phone, keeps inboxes clean, and makes sure nothing slips through the cracks--this is for you.

Bat City Builders has delivered high-end residential remodels and new builds across Austin for the last six years. We're small and agile, but we operate with the systems and standards of a much larger firm. Our work is custom, client-focused, and quality-driven. We're built on honesty, trust, growth, and teamwork--and we want someone who brings those same values to their work.

This is a remote contractor role for someone who is available to answer calls between 8 am to 4 pm during Central Time (U.S.) business hours. You'll work closely with leadership and play a key role in ensuring leads are handled professionally, systems stay organized, and marketing momentum stays consistent.

What Success Looks Like in This Role

• You respond to new leads quickly and professionally (phone, email, CRM).
• You follow up consistently until the next step is booked or clearly closed out.
• You communicate clearly: what's done, what's in progress, what you need.
• You take instructions well, ask smart questions, and execute without confusion.
• You maintain a stable work environment (strong internet + reliable power).

Responsibilities

• Answer and manage incoming calls professionally
• Respond to inbound inquiries and follow up with leads (phone + email)
• Qualify new leads and enter/update them in the CRM (HubSpot)
• Schedule and coordinate Zoom meetings and appointments
• Maintain calendars, contact records, and client notes with accuracy
• Keep communication organized and moving forward--no dropped handoffs

Admin + Systems Support

• Manage inbox communication and follow-up task lists
• Clean up and organize emails, folders, and digital files
• Data entry, database updates, and general admin support
• Use Microsoft 365 and JobTread as part of daily workflow

Marketing Support - Aid Marketing Manager

• Perform basic website maintenance (updates, pages, images, minor edits)
• Create and schedule social media content (graphics/posts/reels ideas as needed)
• Assist with Google Ads (building ads, updating copy, tracking performance, reporting)
• Help improve lead generation through consistent marketing follow-through

Qualifications

• 3-5 years experience as a Virtual Assistant
• Fluent English with clear, professional speaking and writing
• Confident on the phone and comfortable being client-facing
• Strong organization, accuracy, and time-management
• Proactive follow-through (you don't wait to be reminded)
• Experience with HubSpot CRM strongly preferred (or similar CRM)
• Experience with website maintenance + social media + Google Ads support
• Stable internet connection and a distraction-free work environment
• Reliable availability during Central Time business hours
• Stable work history with references
• Honest, trustworthy, and eager to grow with a long-term team
• The right candidate must have a reliable computer to start work ASAP

Compensation and Work Structure

• Full-time position
• Competitive pay: $7.00 to $8.00 USD/hour, based on experience
• Further room for salary growth for strong candidates
• Paid Holidays (8 United States holidays)
• Paid sick days(3 per year)Paid vacation (10 per year)
• Remote contractor position (not a W-2 employee)
• Long-term opportunity with potential for increased responsibility
• Supportive, growth-oriented team culture

Job type

Contractor

Additional benefits

• Competitive pay: $7.00 to $8.00 USD/hour, based on experience
• Full-time position
• Further room for salary growth for strong candidates
• Long-term opportunity with potential for increased responsibility
• Paid Holidays (8 United States holidays)
• Paid sick days(3 per year)
• Paid vacation (10 per year)
• Remote contractor position (not a W-2 employee)
• Supportive, growth-oriented team culture