Shift Supervisor

Duty Free Closing Supervisor

Availability: Closing: Off Monday & Tuesday, Close Wednesday - Sunday

Starting Wage: $18.00

This Supervisor Job Is for You, If You Would Enjoy:
• Ensure that all store daily operating procedures are performed on a timely basis as required
• Promoting a corporate image of excellence through a strong work ethic,
• Leadership by example
• Providing the consistent delivery of excellent customer service and store visual presentation
• Maximizes sales through the development and supervision of sales associates.
• Working at the Phoenix Sky Harbor International Airport

Your Team is counting on you as a Retail Supervisor to:
• Provide flexibility to work any shift, early morning, any day of the week, including weekends & holidays
• Work a full-time schedule

Retail Sales Supervisor Key Responsibilities:
• Conducts store opening/closing/ shift change procedures.
• Provides staff training.
• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.
• Ensures that money is secured at all times
• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
• Ensures all sales associates are aware of daily sales targets.
• Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
• Demonstrates effective management of customer queuing
• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
• Ensures that all staff tardiness and absences are reported to management.
• Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk.
• Ensures that staff is aware of procedural changes and/or other latest memorandums.
• Ensures that staff are offering an up-sell/add-on sale to each customer.
• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
• Ensures all damaged goods are returned to the warehouse properly tagged.
• Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.

Required Qualifications:
• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.
• Provides supervision and support to store staff.
• Works with on-site jobbers and sales representatives.
• Leadership qualities, interactive, and approachable.
• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.
• Good problem-solving skills.
• Can lift up to 50 lbs.

Preferred Qualifications:
• High School Diploma or equivalent.
• One or more years of retail supervisory experience

Please enable JavaScript

Screen readers cannot read the following searchable map.
Follow this link to reach our Job Search page to search for available jobs in a more accessible format.