Entertainment Team Lead

Our team of Entertainment Team Leads work with performers, associates and guests to ensure safety for all as well as creating memorable entertainment and event experiences parkwide. This role supervises associates in the park daily, assists with training, scheduling, evaluating, disciplining and supporting teams on location. As an Entertainment leader, you will work to ensure department goals and objectives are communicated and implemented by personnel under your supervision. Positions vary on parkwide Entertainment operations and programming ranging from working with the Character Program, Special Event / Festival programming, Technical / Production team, Costumes / Cosmetology team, or even in a Stage Management capacity with the Shows team. As a leader, your ability to lead a team, communication skills, positive attitude, and attention to detail assist us in delivering an excellent guest entertainment experience daily. Responsibilities Entertainment Team Lead daily assigned duties may vary depending on location/program assignment & may include tasks such as: Supervising daily operations withintheEntertainmentdepartment Opening/closing location ensuring cleanlinessin guest facing areas as well as backstage areas Promote teamwork and create a positive & safe work environment for all Monitor & report associate timekeeping ensuring all park policies are followed daily Maintain associate schedules in UKG Ensure all program elements are safe, properly operating, & clean Provide excellent customer service for our guests Supporting our teams daily to produce superior guest entertainment experiences Resolves guest and associate concerns following proper protocols and procedures Communicate with various teams within Entertainment department efficiently & respectfully Establishes & maintains good working relationships with other park departments and partners Coordinate and carry out logistics for special events & activations in park as assigned Accurately completes necessary daily paperwork including reports, files, and venue checklists Follows and enforces all park & department policies and procedures Monitors and reports supply inventory levels to upper management to ensure adequate supplies to complete job tasks Other duties as assigned Qualifications You! Positiveattitudeand readiness tobringtheFUNbymakingourentertainmentprogrammingcometolife. Abilitytopassabackgroundcheck. Maneuverabilityandmobilitytomovefromlocationtolocationwithintheparkdaily. Peoplewholovehelpingothersandwillsupporttheneedsofourguestsandassociates. Goodjudgementandacommitmenttosafety. Abilitytoworkandinteractwithpeoplefromdiversebackgrounds. IndividualswithapassionandexcitementaboutCarowinds. Availabilitytoincludesomeweekdays,weekends,evenings,andholidays #J-18808-Ljbffr Carowinds