Food Service Worker II

Job Description

Job Description

About Company:

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our “Quest Ready” culture, built on integrity, responsiveness, accountability, respect, and excellence. 

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role:

The Food Service Worker II plays a critical role in ensuring the efficient and sanitary preparation and delivery of food products within a retail trade environment. This position is responsible for maintaining high standards of food safety and customer service while supporting daily food service operations. The role requires collaboration with team members to meet customer demands and uphold company policies. The Food Service Worker II contributes to inventory management and assists in training new staff to maintain operational consistency. Ultimately, this position ensures a positive customer experience through timely service and adherence to quality standards.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in food service or a related field.
• Basic knowledge of food safety and sanitation standards.
• Ability to stand for extended periods and perform physical tasks related to food preparation.
• Strong communication skills and ability to work effectively in a team environment.

Preferred Qualifications:

• Certification in food handling or food safety (e.g., ServSafe).
• Experience working in a retail food service setting.
• Familiarity with inventory management systems.
• Ability to operate kitchen equipment safely and efficiently.
• Bilingual skills to assist a diverse customer base.

Responsibilities:

• Prepare and serve food items according to established recipes and safety guidelines.
• Maintain cleanliness and sanitation of food preparation and service areas in compliance with health regulations.
• Assist in receiving, storing, and rotating food inventory to minimize waste and ensure freshness.
• Provide courteous and efficient customer service, addressing inquiries and resolving issues promptly.
• Support team members in daily operations and participate in training new employees as needed.

Skills:

The required skills such as food safety knowledge and effective communication are essential for daily tasks like preparing food safely and interacting with customers and team members. Physical stamina and attention to detail ensure that food preparation and sanitation standards are consistently met. Preferred skills like certification in food handling enhance the ability to maintain compliance with health regulations and improve operational efficiency. Familiarity with inventory systems aids in managing stock levels and reducing waste. Bilingual abilities facilitate better communication with a diverse clientele, improving overall customer satisfaction.

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