Senior Manager, Compliance Validations (US)

Senior Manager, Compliance Testing

Work Location: Charlotte, North Carolina, United States of America

Hours: 40

Pay Details: $115,440 - $173,160 USD

Line of Business: Compliance

Job Description: Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program it's about creating a culture of compliance that will cascade throughout the organization.

The Ideal Candidate

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Beyond technical expertise, we're looking for someone with an entrepreneurial mindsetsomeone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

U.S. Compliance Monitoring and Testing Team Summary:

U.S. Compliance Monitoring and Testing sits within second line Compliance and is responsible for the execution of independent, risk-based compliance testing and validation activities to assess the effectiveness of operational procedures and controls related to regulatory compliance within business units of TD Bank and its affiliates. Testing activities are designed and executed to specifically test and assess controls and regulatory outcomes in relation to compliance with applicable laws, rules, and regulations. Issue validations are the independent assessment of the appropriateness, completeness, effectiveness, and sustainability of corrective actions taken to address situations defined as issues.

Duties:

The Senior Compliance Testing Manager is responsible for strategic planning and overseeing validations of issues identified by first and second line and tied to compliance risk. This role provides subject matter expertise on Compliance controls/processes and testing and validation execution and is responsible for managing the inventory of issue validations to be performed.

Job Summary:

The Senior Manager, Compliance Testing oversees and develops team(s) of specialists and/or managers conducting independent Compliance testing to meet regulatory and internal requirements. This role provides guidance, leadership, coaching, and development to achieve desired operational results and professional/personal development objectives for the overall group. Provides assistance/expertise to other Compliance testing teams as appropriate.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Responsible for the timely execution of the Compliance testing plan
• Typically deals with senior/executive management in communicating Compliance testing results
• Leverages deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas through testing engagements
• Provides guidance and clarity around priorities and goals for Compliance testing program and works with managers to ensure the goals cascade to all workers
• Guides talent identification and development processes
• Key contact for dealing with a range of complex issues, including non-routine information
• Manages and prioritizes the team to deliver on multiple reviews and projects at a given time
• Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Education & Experience:

• Undergraduate degree or equivalent work experience
• 10+ years of experience

Desired Qualifications:

• Prior experience managing teams of compliance testing specialists and/or managers in the execution of Compliance Testing engagements and validation of action plans in accordance with established standards.
• Prior testing, audit or business operations experience in areas involving regulatory compliance.
• Prior experience with execution of testing, validation or audit activities.
• Detail oriented and well-developed organizational, time management and project management skills.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and competing priorities.
• Proficiency with Microsoft Office applications.
• CRCM certification preferred
• Knowledge and experience with risk management environment, standards, and regulations.
• Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements
• Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems
• Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements
• Skill in using computer applications including MS Office and Tableau
• Skill in using advanced analytical software tools, data analysis methods and specialized reporting techniques
• Ability to independently identify, assess, and escalate issues requiring senior management attention.

Customer Accountabilities:

• Manages teams of compliance testing specialists and/or managers in the execution of Compliance Testing engagements and validation of action plans in accordance with established standards
• Conducts skilled analytical research and analysis as part of the testing engagement and initiatives
• Develops, implements, tracks, and reports on Compliance testing schedules
• Provides overall strategic direction to support the Compliance Testing Program, Procedures, and processes so that they stay current with established standards and regulatory expectations
• Acts as a subject matter expert and strategic advisor by providing guidance on Compliance issues to management, business units, and respective teams for area of specialization
• Reports on emerging trends, identifying risks and opportunities, and recommending action to senior management
• Understands risk identification, risk analysis, and risk mitigation according to the regulatory requirements and best business practices
• Supports relationships with key partners to effectively manage and clarify scope of accountabilities while influencing and aligning others as needed
• Provides functional/business level communications to stakeholders and/or leaders that are consistent, appropriate, and aligned with strategic direction

Shareholder Accountabilities:

• Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale
• Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly
• Maintains extensive knowledge of business units and regulatory requirements/compliance issues within the Compliance area
• Provides subject matter expertise, complex analysis and advice to business partners/team and applies knowledge in following up on outcomes, investigating and/or enforcing policy
• Identifies and implements opportunities for continuous improvement in the Compliance Testing Program
• Leads relationships with business lines/corporate and/or control functions to promote alignment with enterprise and/or regulatory requirements
• Supports team and management in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
• Assesses/identifies key issues and escalates to management where required
• Supports the facilitation of action/remediation plans as a result of an internal audit and/or regulator review of Compliance Testing Program
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance