Receptionist

Job Description

Job Description

Platinum Paving and Concrete is a heavy civil construction company that specializes in asphalt paving, concrete, seal coating, striping, earthwork, and utilities. We have generations of experience in delivering high-quality projects for our clients in the commercial, industrial, federal, municipal, and residential markets. We pride ourselves on the customer experience throughout the entire project, from planning and design to execution and maintenance.

We are seeking a Receptionist to be the first point of contact for visitors and clients. Ther Receptionist is responsible for managing the front desk operations and providing administrative support. This is a full-time position with office hours of 8:00 am to 5:00 pm, Monday through Friday.

We offer competitive salaries, benefits, training, and opportunities for career growth.

We foster a collaborative and supportive work environment where everyone can thrive. Whether you are an engineer, a manager, a driver, or an operator, you will find a place to belong at Platinum Paving and Concrete. Join us today and become part of our success story!

Key Responsibilities:

• Greeting Visitors : Welcome guests as they arrive, ensuring a positive first impression of the organization.
• Managing Phone Calls : Answer, screen, and forward incoming phone calls to the appropriate personnel.
• Administrative Support : Perform various clerical tasks such as scheduling appointments, sorting mail, and maintaining records.
• Coordinating Front Desk Activities : Oversee the reception area, ensuring it is tidy and presentable, and manage visitor access.
• Providing Information : Assist visitors with inquiries and direct them to the appropriate department or individual.

Required Skills and Qualifications:

• Communication Skills : Excellent verbal and written communication skills to interact effectively with clients and staff.
• Customer Service Orientation : Ability to handle inquiries and complaints gracefully, ensuring a positive experience for visitors.
• Organizational Skills : Strong time management and organizational abilities to handle multiple tasks efficiently.
• Technical Proficiency : Familiarity with office software and equipment, including phone systems and computers.

Qualifications (Experience, Education & Certifications, Key Attributes):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent (Associate's or Bachelor's degree a plus)
• 1-2 years of experience in an administrative, receptionist, or customer service role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM software a plus
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Professional appearance and demeanor

Physical Requirements : (Each to have one of the following based on the position: Never, Rarely, Occasionally, Constantly)

• Remaining in a stationary position, often standing or sitting for prolonged periods: Occasionally
• Moving about to accomplish tasks at a worksite or moving from one worksite to another: Constantly
• Moving self in different positions to accomplish tasks in various environments, such as stooping, kneeling, or crouching: Rarely
• Adjusting, moving and lifting objects in all directions: Rarely
• Talking and hearing to communicate with others: Constantly
• Seeing to perform job duties at close range, such as monitors or screens: Constantly
• Seeing to perform job duties at a distance, such as driving or operating equipment: Occasionally
• Repeating motions that may include the wrists, hands and/or fingers: Constantly
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like: Rarely
• Operating machinery and/or power tools: Rarely
• Operating motor vehicles or heavy equipment: Occasionally
• The ability to travel regionally or nationally: Occasionally

Physical Demands :

• Sedentary work that primarily involves sitting/standing: Constantly
• Light work that includes moving objects up to 20 pounds: Occasionally
• Medium work that includes moving objects up to 50 pounds: Occasionally
• Heavy work that includes moving objects up to 100 pounds or more: Rarely

Working Conditions :

• Low temperatures: Rarely
• High temperatures: Occasionally
• Outdoor elements such as precipitation and wind: Occasionally
• Noisy environments: Occasionally
• Hazardous conditions: Rarely
• Shift work, to include overnight work: Never
• Frequent overtime, including weekends: Never
• Office environment: Constantly

Pave America and it's companies offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

We are an Equal Opportunity Employer and comply with OFCCP regulations. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Pave America and it's companies promote a drug-free workplace. We will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. In compliance with OFCCP requirements, we invite applicants to voluntarily self-identify their gender, race, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.