Operations Manager - Weddings & Events

Job Description

Job Description

About the role

As Operations Manager, you’ll run events on the floor and keep the behind-the-scenes work moving. Most of your time will be spent leading events as the banquet captain: setting up, directing staff, and making sure the day goes well for the couple and their guests. The rest is admin: ordering liquor, building the event staff schedule, and training and overseeing the team. If you like being hands-on at events but also want to own the operations side of a venue, this is a good fit.

What you’ll do

• Lead event execution: oversee setups, coordinate with vendors, direct event staff, manage timelines, and make sure everything runs smoothly from start to finish

• Take care of guests: be the point person for couples and guests, and handle any concerns quickly and professionally

• Manage the event staff schedule: build schedules, staff events appropriately, and handle changes as they come up

• Order liquor and manage inventory: place orders, keep stock levels where they need to be, and follow all alcohol service and compliance requirements

• Train and oversee event staff: onboard new team members, coach and give feedback, and hold the team to our service standards

• Anticipate problems and fix them before they affect the event

• Maintain health, safety, and cleanliness standards at every event

What we’re looking for

• Experience as a Banquet Captain or in a similar leadership role in hospitality, ideally weddings and events

• Experience supervising, scheduling, and training staff

• Comfort with administrative work like ordering, inventory, and scheduling (experience with liquor ordering is a plus)

• Strong organizational skills and the ability to juggle setups, guests, and team leadership at the same time

• A sharp eye for detail and a drive to get every event right

• A proactive, hands-on leadership style

• Alcohol service certification, or willingness to obtain one

Compensation

• Hourly, $28-36 per hour. Quarterly Bonus potential: $1,000 

Additional information

• Physical requirements: this role includes lifting chairs, moving tables, and helping with event setup and tear-down

• Schedule: we work when our guests celebrate, so weekends, evenings, and holidays are required. Admin tasks will be scheduled around events.

About Us

For over 40 years, Wedgewood Weddings & Events has been helping couples celebrate life's biggest moments while making the planning process simple and enjoyable. Today, we're one of the nation's largest venue and event companies, with more than 90 locations across the country - and we're continuing to grow.

Our all-inclusive approach allows our teams to focus on delivering exceptional hospitality and creating unforgettable experiences for every client and guest. Whether it's a wedding, corporate event, or social celebration, we believe great events start with great people.

As we continue expanding into new markets, we're committed to investing in our team members. More than 80% of our General Managers and Regional Managers have been promoted from within, creating meaningful opportunities for career growth across the country.

Why You'll Love Working Here

• Competitive pay and performance-based bonus opportunities

• Medical, dental, vision, life, accident, and supplemental benefits, plus a company-funded Health Reimbursement Account

• 401(k) with company match

• Paid time off, paid holidays, and sick leave

• A collaborative, fast-paced culture where initiative is recognized and growth is encouraged

• A workplace that 90% of our full-time team members recommend to others

If you're looking for a company that's growing, values its people, and offers the opportunity to build a long-term career in hospitality, we'd love to meet you.

Wedgewood Weddings provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.