AI‑Driven Enterprise Service Desk Program Lead
Astreya Partners Inc
Astreya is seeking a Service Desk Program Manager in Santa Clara, California. This role focuses on defining and designing the T1 service desk model for a major enterprise technology client, ensuring optimal case handling across their customer base. The ideal candidate will possess over 8 years of experience in service desk management and ITSM operations, along with demonstrated ability in designing T1 service desk models. Benefits include medical options, a 401k plan, and paid time off. #J-18808-Ljbffr Astreya
$98.04k - $154.8k
Astreya Inc. is seeking a Service Desk Program Manager in Santa Clara, California. The role involves designing the T0/T1 service desk model for an enterprise technology client's RMA environment, defining the coverage model and staffing requirements. Applicants should have...Suggested- Astreya Partners, LLC is seeking a Service Desk Program Manager to design and implement the T0/T1 service desk model for a strategic enterprise technology client. This role is vital for managing... ...desk management, with a focus on AI-assisted tools and documentation. This...Suggested
$167k - $275k
## Software program managerApplylocations: Santa Claratime... ...(GF) is a leading manufacturer of essential... ...semiconductors, enabling AI at scale from the cloud... ...We are seeking a highly driven Software Program Manager... ...engineering environments or enterprise systems (e.g., cloud,...SuggestedLocal area- Role Overview The Service Desk Program Manager designs the T0/T1 service desk model for a strategic enterprise technology client's RMA environment. This individual defines the coverage... ...routing logic, staffing requirements, and AI‑assisted triage configuration that will...SuggestedTemporary workFlexible hours
$98.04k - $154.8k
Position Overview The Service Desk Program Manager designs the T0/T1 service desk model for a strategic enterprise technology client’s RMA environment. The role defines the coverage... ...routing logic, staffing requirements, and AI‑assisted triage configuration that govern...SuggestedTemporary workImmediate startFlexible hours$192k - $304.75k
Senior Technical Program Manager, Compute Software Platform... ...988420 We are seeking a driven Senior Technical Program... ...publish software enabling new enterprise systems at the forefront of AI advancement. Our work... ...for parallel tasks. Leading and improving product development...Full timeWorldwide$110.5k - $152k
...Technical Program/Project Manager page is loaded## Technical... .... We design, build and service cutting-edge equipment... ...our world – like AI and IoT. If you want to... ...every day in a supportive leading global company. Visit... ...highly analytical, data-driven, and capable of...Full timeRelocation- Customer Program Manager - Rack Scale CPU Solutions... ...is seeking a highly driven and technically strong... ...Manager (CPM) to lead strategic CPU engagements... ...across hyperscale, AI, cloud, and enterprise customers. THE ROLE... ...fee-based recruitment services. AMD and its subsidiaries...
$105k - $150k
...looking for a Commercial Account Manager in Mountain View, California. The ideal candidate will lead growth and account management efforts for enterprise customers, utilizing AI-driven insights to enhance engagements and drive value. You will work independently and must...Work at office3 days per week$154k - $212k
Technical Project / Program Manager V page is loaded##... .... We design, build and service cutting-edge equipment... ...connect our world - like AI and IoT. If you want to... ...day in a supportive leading global company. Visit our... ...Functional Knowledge*** Drives enterprise-level programs forward...Full timeRelocationFlexible hours- ...a premier global IT services and solutions firm committed... ...through enterprise applications, AI/ML, cloud platforms,... ...excellence and value-driven delivery. Key Responsibilities... ...key stakeholders. Lead regular cadence calls... ...step of the way. Our programs include health-related...
$221.41k - $280.07k
...NVIDIA - Financial Services, Consumer & Retail... ...to drive market‑leading growth. As EY’s growth... ...of NVIDIA’s AI, accelerated computing... ...technology into enterprise‑scale business outcomes... ..., and AI‑driven transformation opportunities... ...transformation programs. Strong coaching...Summer holidayFlexible hours- ...looking for a Senior Software Program Manager to join NVIDIA’s... ...fields and is used across leading academic institutions,... ...support NVIDIA GPUs HPC and AI platforms to cloud service provider customers and OEMs... ...all processes related to enterprise support. Qualifications Solid...
- ...looking for a Senior Software Program Manager to join NVIDIA’s... ...fields and is used across leading academic institutions,... ...support NVIDIA GPUs HPC and AI platforms to cloud service provider customers and OEMs... ...all processes related to enterprise support. Understand the big...Shift work
- Applied Materials is seeking a talented individual to lead the development of advanced AI/ML capabilities in Santa Clara, California. The role involves... ...while leveraging innovative technologies to enhance service capabilities. Ideal candidates will demonstrate strong technical...
$113.65k - $170.2k
...connects our world. Across enterprise, cloud and AI, and carrier architectures... ...to thrive, learn, and lead. The Global Events & Trade... ...create strategic, results-driven programs that connect audiences to... ...travel amenities VIP travel services for senior executives...Permanent employmentContract workInternshipWork at officeWork from homeWorldwide$120k - $150k
...partner, systems builder, and AI-enabled operator responsible for... ...net revenue retention (NRR) driven by expansion and retention... ...working with mid-market and/or enterprise customers ~ AI-Native & Data... ...playbooks, processes, and scalable programs ~ Bias for action –...Work at office$165k - $230k
...modular, multi‑AI agent architecture... ...and financial services. Its accuracy... ...consistency enable enterprises to achieve... ...risk registers. Lead weekly cadence... ...Improvement & AI‑Driven Automation... ...operating procedures, desk procedures, and... ...analysis, QBR programs, and retention...- Qualcomm is seeking a Director of Software Program Management to lead execution of software programs for... ...Insight Platform, focusing on AI-based video analytics across various... ...communication skills, and familiarity with AI-driven enterprise software. #J-18808-Ljbffr Nutanix
$163k - $253k
...believe innovation and growth are driven by an inclusive culture and... ...-oriented, demanding, enterprise-class applications ranging from... ...an experienced Technical Program Manager to lead the strategy and daily operations... ...Artificial Intelligence (AI) tools in the recruitment...Flexible hours$200k - $322k
...deep learning platforms lead innovation,... ...skilled Principal Technical Program Manager (TPM) to join our... ...opportunity for a passionate, driven, and creative... ...operations, and external Cloud Service Providers (CSPs and... ...troubleshoot, debug, and manage AI infrastructure...Full timeWorldwide$139.4k - $205k
...CRM Account Executive - Enterprise Technology Segment:... ...built on our market leading Service Management platform and... ...how to integrate AI into work processes, decision... ..., analyzing AI-driven insights, or exploring... ...plan and family leave programs. Compensation is based...Work at officeRemote workFlexible hours- Advanced Micro Devices, Inc. is looking for a Program Manager in Santa Clara, CA who will define, plan, and drive software AI projects and program plans. This key role requires strong coordination with management and technical teams. The ideal candidate will have a relevant...Remote job
$168k - $258.75k
...ID: JR2013691 Job Category: Program Manager Time Type: Full time... ...engagement with hyperscale cloud service providers for NVIDIA’s next‑... ...engineering managers, technical leads, or senior architects—who have... ...characteristic protected by law. #J-18808-Ljbffr NVIDIA AIFull time- Advanced Micro Devices, Inc. seeks a Program Manager in Santa Clara, California to define and drive SW AI projects. This role involves managing project plans, applying... ...field, with expertise in web technologies and leading Agile teams. Opportunities for remote work are available...Remote job
- ...PMs for Hire is seeking a Technical Program Manager to lead complex, multi-disciplinary projects. Leverage your technical expertise to facilitate high-impact AI developments across Google Workspace products, including Gmail and Docs. Collaborate with engineers and stakeholders...
$165k - $230k
...role that combines project management, customer success, and technical support to oversee the onboarding of enterprise customers. The ideal candidate will manage AI deployments, coordinate projects, and ensure customer satisfaction through effective communication and...$2,000 per month
...building the world’s first AI inference system... ...investors and staffed by leading engineers, Etched is redefining... ...-On (SSO) across core services, ensuring secure and... ...and ownership-driven mindset. Experience working... ...Hands-on expertise in enterprise VPNs, wireless networking...Work at officeRemote workRelocation package- ...highly automated and modern B2B enterprise software to rehab therapy... ...engineering, client experience, and AI engineering teams to identify... ...using at least one modern programming language ~ Comfortable... ...Knowledge of various AWS services like EC2, S3, Route 53, or CloudWatch...Remote workFlexible hours
- ...customer success, and support all in one position. The ideal candidate has 7-12 years in enterprise SaaS environments, demonstrating excellence in onboarding enterprise customers and continuous improvement via AI tools and process enhancements. #J-18808-Ljbffr HerculesAI
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to AI‑Driven Enterprise Service Desk Program Lead. Be the first to apply!
- helpdesk Santa Clara, CA
- helpdesk team lead Santa Clara, CA
- help desk support Santa Clara, CA
- entry level help desk no experience Santa Clara, CA
- help desk supervisor Santa Clara, CA
- customer service front desk receptionist Santa Clara, CA
- customer service desk Santa Clara, CA
- help desk manager Santa Clara, CA
- IT service desk Santa Clara, CA
- helpdesk manager Santa Clara, CA

