AI‑Driven Enterprise Service Desk Program Lead
Astreya
Astreya is seeking a Service Desk Program Manager in Santa Clara, California. This role focuses on defining and designing the T1 service desk model for a major enterprise technology client, ensuring optimal case handling across their customer base. The ideal candidate will possess over 8 years of experience in service desk management and ITSM operations, along with demonstrated ability in designing T1 service desk models. Benefits include medical options, a 401k plan, and paid time off. #J-18808-Ljbffr Astreya
Vacancy posted 1 day ago
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