Field Technician

Job Description

Job Description

Job Summary:

We are looking for a reliable and skilled Field Technician to install, service, and maintain equipment and systems at customer locations. The ideal candidate will have strong technical knowledge, hands-on troubleshooting skills, and a commitment to providing excellent customer service in the field.

• Install, test, and maintain equipment, systems, or devices at client sites.

• Diagnose malfunctions and perform repairs or replacements as needed.

• Conduct routine maintenance to ensure optimal system performance.

• Provide technical support and training to customers on equipment use and care.

• Document all service activities, including installations, maintenance, and repairs.

• Maintain inventory of tools, parts, and materials required for field work.

• Communicate effectively with customers and internal teams regarding service status and technical issues.

• Follow safety protocols and ensure compliance with company and regulatory standards.

• Respond promptly to service calls and emergencies as required.

Qualifications:

Strong mechanical, electrical, or IT troubleshooting skills (depending on field).

Ability to read and interpret technical diagrams, manuals, and schematics.

Excellent communication, customer service, and problem-solving skills.

Physical ability to lift equipment and work in various site conditions.

Valid driver’s license and willingness to travel to multiple job sites.

• OSHA-30
• NFPA 70E