Freight Forwarding Specialist

Freight Forwarding Specialist with strong Import and Export expertise to join our growing logistics team. The ideal candidate will have hands‑on experience in a Freight Forwarding environment, proficiency in documentation and compliance, and the ability to deliver top‑tier customer service in a fast‑paced global logistics setting. Required Experience 2+ years Import experience in a freight forwarding company 2+ years Export experience in a freight forwarding company Experience with CargoWise (preferred) Minimum 5 years total experience in freight forwarding or logistics High school diploma/GED Strong computer skills and excellent written/verbal communication Knowledge of international trade regulations, DOT, air export rules, Schedule B classification Familiarity with Hazardous Materials and Dangerous Goods regulations Understanding of international banking requirements (letters of credit, payment terms) Basic math skills for metric/currency conversions Key Responsibilities Import & Export Operations: Coordinate customer bookings and set up new shipper profiles; Prepare, process, and review all import/export documentation in compliance with global regulations; Assist with restricted article submissions and ensure regulatory accuracy; Track, trace, and update shipment milestones, addressing any exceptions immediately. Customer Service & Relationship Management: Deliver high-level customer support to ensure a positive service experience; Communicate shipment updates, resolve billing disputes, and assist with new trade lane opportunities; Develop and maintain strong relationships with clients, agents, brokers, and service partners. Logistics & Carrier Coordination: Dispatch carriers for pickups at CFS, FTN, and customer distribution centers; Coordinate oversized, out-of-gauge, and Hazmat shipments; Resolve delays, compliance issues, and release problems to ensure timely movement of freight; Handle dangerous goods documentation and oversee proper handling procedures. Administrative & Financial Duties: Enter accurate shipment data into internal systems; Generate freight quotes and develop rate structures; Resolve billing issues and verify vendor and customer invoicing accuracy; Provide manual reports and documentation as requested by customers. Additional Duties: Work all urgent/immediate shipment cases; Perform other related duties as assigned. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available at The pay transparency policy is available at For temporary assignments lasting 13 weeks or longer, benefits include major medical, dental, vision, 401k and any statutory sick pay where required. Additional Legal Statements AppleOne participates in the E-Verify program in certain locations as required by law. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. For San Francisco, CA applicants: Qualified applications with arrest or conviction records will be considered in accordance with the San Francisco Fair Chance Ordinance. #J-18808-Ljbffr AppleOne Employment Services