Service Deli Clerk

Address and Location Address: 14250 Chino Hills Parkway Location: Chino Hills, CA 91709 Store Number: 0169 Sponsorship Stater Bros. Markets is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Department Retail Operations Compensation Hourly Pay Range: $17.30 - $28.30 Case 1 to max step as per collective bargaining agreement. Job Summary The NOTC Clerk is accountable for delivering G.O.A.T. (Greet, Observe, Assist, Thank) service to customers. This role provides exceptional over‑the‑counter customer service while supporting daily operations within the Service Deli and Bakery departments. Responsibilities include preparing and packaging deli or bakery items, maintaining product quality and presentation, and ensuring food safety and sanitation standards are met. A graveyard shift NOTC Clerk also stocks products, prepares displays for the following day, and ensures the area is clean, organized, and ready for opening. Job Responsibilities Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer’s shopping experience (G.O.A.T). Handle customer concerns or complaints politely and professionally; elevate to upper management when necessary. Service Deli Responsibilities Greet customers, answer questions, and fulfill product requests. Prepare deli items such as sandwiches, salads, and hot case offerings following established recipes and portion guidelines. Slice, weigh, package, and label deli meats, cheeses, and prepared foods per customer specifications. Stock, rotate, and merchandise service deli products in display cases to ensure freshness and appeal. Monitor product expiration dates and remove outdated or unsellable items as needed. Take and fulfill special orders for party trays and catering requests. Assist with inventory control by accurately recording waste, transfers, and markdowns. Operate deli equipment such as slicers, ovens, fryers, and scales safely and appropriately. Maintain a clean, organized, and sanitary work area, including equipment, counters, and display cases. Participate in regular cleaning schedules and deep‑cleaning tasks as assigned. Bakery Responsibilities Assist customers at the bakery counter, providing product selection guidance and taking orders. Prepare bakery items to meet production goals. Assemble and decorate cakes, cupcakes, and other items per design specifications. Ensure decorated items meet quality and presentation standards. Package and label bakery items such as breads, cakes, pastries, and cookies following store quality standards. Maintain attractive, clean, and well‑stocked bakery display cases. Regularly restock items on the sales floor, checking for freshness and removing expired products. Monitor inventory and report shortages or waste to management. Operate ovens and other baking equipment safely, monitoring bake times and product quality. Follow all food safety, sanitation, and quality control procedures required by store policy and health regulations. Stock Crew Responsibilities Unload and break down pallets efficiently and safely. Stock shelves accurately, ensuring neat arrangement and full availability. Perform product rotation by checking expiration dates and placing older items in front. Maintain cleanliness and organization of stock and sales floor areas. Prepare the store for the next day by ensuring displays and shelves are orderly and customer‑ready. Report any inventory shortages, damages, or discrepancies to management. Other Responsibilities Collaborate with team members to ensure smooth department operations and excellent customer experience. Adhere to all store policies and local health regulations for safe food preparation, temperature control, and storage. May be assigned to work in Grocery or Produce departments based on operational needs, including merchandising grocery items and providing support as needed. All other related duties as required and assigned. Requirements / Qualifications At least 18 years of age. High school diploma preferred but not required. Valid Food Handler / Health Card for fresh departments. Ability to work in a fast‑paced environment and handle multiple tasks. Friendly, helpful attitude focused on customer satisfaction at all times. Ability to work well within a team and follow directions with a positive attitude. Excellent oral and written communication skills, able to communicate clearly and respectfully with customers and teammates. Basic math and reading skills for handling recipes, pricing, labels, equipment, and inventory. Good problem‑solving abilities and attention to detail. Ability to stand for extended periods and lift moderate weights. Ability to operate equipment safely and efficiently. Basic knowledge of cake and cupcake decorating is a plus (training can be provided). Available to work a flexible schedule, including evenings, weekends, and holidays. Maintain integrity and adhere to all store policies, procedures, safety standards, and the collective bargaining agreement. Benefits Join our team and make a difference. We value and appreciate our teammates, treat others as we would like to be treated, challenge the status quo, foster open communication, and celebrate team achievements. Nearest Major Market Riverside Nearest Secondary Market Los Angeles #J-18808-Ljbffr