Customer Experience Representative
Thomas L Cardella & Associates
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Company Information:
TLC Associates is a company that is inspired by our power to Connect . We pride ourselves on this ability by focusing on connecting with our clients by aligning with their goals tightly. We connect with their customers by hiring the best possible team members capable of delighting them with amazing experiences. At the forefront of our connection is the priority we place on connecting with our employees by rewarding motivating and delivering on our promise of a fun family-oriented work environment that fosters success. For more information visit email: or call: .
Limitless Opportunity!
Sound interesting In todays crazy world TLC Associates wants to bring opportunity to each of our communities. A fun and rewarding work environment great pay and the limitless ability to earn even more in commissions and incentives. Seize the opportunity to grow and thrive in an employee-focused company! We are currently hiring Toro Customer Care Representatives with paid training and all sorts of perks including a relaxed dress code and team building fun. Interested in learning more Lets learn a little about how amazing you are and see if this could be the first step to a new career!
DUTIES AND RESPONSIBILITIES
- Deliver professional courteous service with all customers
- Ability to navigate Toro systems efficiently to provide information to customer
- Demonstrate proficiency with Toro Knowledge Management Materials by providing accurate information
- Provide problem resolution options and next issue avoidance for the customer (i.e. advise receipts appointment advisories fuel recommendations etc.)
- Adherence to daily workforce schedule
Perks:
- AUTOMATIC raises every 6 months
- WEEKLY pay!
- Huge advancement opportunities
- Daily contests and prizes
- Monthly awards programs
- Ongoing referral bonus incentives
- Fun work environment
- Rewarding and unlimited commission program
- Casual dress daily
Qualification requirements:
- High level of professionalism honesty and drive with a passion to excel
- Excellent communication problem solving skills time management organization and multi-tasking abilities
- Comfortable working on the phone with customers in a high-volume call center environment
- Ability to listen to customer challenges and issues provide assistance towards a potential resolution and drive overall sales
Required Experience:
Unclear Seniority
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