Service Manager

The Service Manager will oversee projects from planning through completion, ensuring customer satisfaction and high-quality results. PRIMARY RESPONSIBILITIES Align team performance with company vision and mission Serve as initial customer contact for scope assessment Plan and schedule projects under Senior Service Manager direction Develop goals and prioritize work completion Enforce and promote workplace safety Build employee relationships supporting merit shop philosophy Provide performance feedback and recognition Lead staff through performance management and development processes QUALIFICATIONS High school diploma or GED Delaware Journeyman License 4-year Electrical Apprenticeship completion 3-5 years in electrical project management Experience in commercial, institutional, and industrial settings Managing multiple projects up to $200,000 Strong NFPA code knowledge OSHA 10 certification required (OSHA 30 preferred) First Aid/CPR certification required PHYSICAL DEMANDS Standing, walking, lifting up to 50 pounds occasionally, bending, and reaching. Work in varied weather conditions. Protective equipment required. Prolonged computer use and occasional site travel. BENEFITS Competitive salary based on experience Medical plans (Traditional and HSA options) with company HSA contributions Dental and vision coverage 401(k) with generous company match Paid time off and holiday pay Employer-paid life insurance Delaware paid family leave Tuition reimbursement and professional development Safety training (NFPA, OSHA, first aid/CPR) Employee recognition and referral programs #J-18808-Ljbffr Nickle Electrical Company