Communications Agent

Job Description

Job Description

Company Description

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

Job Summary

We are looking for a professional Communications Agent to support customer engagement, outreach initiatives, and public-facing activities. This role is ideal for individuals who enjoy interacting with people and representing a growing organization.

Responsibilities

• Engage with customers and visitors professionally.
• Support outreach and customer engagement initiatives.
• Assist with promotional and community activities.
• Build positive relationships with customers.
• Gather feedback and share observations with the team.
• Maintain organized communication records.
• Collaborate with colleagues to achieve communication goals.
• Represent the company during outreach activities and events.
• Participate in ongoing training and development.

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Positive attitude and customer-focused mindset.
• Excellent organizational abilities.
• Ability to work in a collaborative environment.
• Strong attention to detail.
• Dependable and adaptable.

• Competitive salary ($45,000–$50,000 annually)
• Career growth opportunities
• Professional development and ongoing training
• Collaborative and supportive work environment
• Paid time off
• Health, dental, and vision insurance
• Retirement savings plan
• Employee assistance program
• Work-life balance
• Performance recognition programs