Housekeeping Supervisor

Position Title: BOH (Back-of-House) & Housekeeping Supervisor

Summary:
The BOH & Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, back-of-house facility management, staff supervision, and inventory control to ensure high cleanliness standards and efficient resort operations.

Key Responsibilities:

• Supervise daily housekeeping operations, ensuring full coverage of guest rooms and public areas
• Manage cleanliness and organization of back-of-house spaces, including laundry and storage areas
• Schedule, train, and oversee housekeeping, laundry, and maintenance staff
• Conduct inspections and enforce quality standards across all areas
• Manage inventory, supplies, and vendor relationships (including 1099 cleaning teams)
• Ensure compliance with safety, health, and operational protocols
• Address guest concerns and operational issues promptly
• Maintain records, reports, and performance tracking metrics

Qualifications:

• Strong leadership and team management skills
• Experience in housekeeping, hospitality, or facility operations preferred
• Excellent organizational and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment

Expectations:

• Maintain high standards of cleanliness and organization
• Ensure efficient team performance and accountability
• Support overall guest satisfaction and resort operations