AVP Middle Office Manager

About the Role We are seeking an AVP Middle Office Manager to lead the trade lifecycle from capture to settlement, ensure accurate and timely trade processing, and foster strong collaboration across Front Office (Fixed Income – including Private Credit and Equities), Compliance, Risk, and Accounting. This role is ideal for a forward‑thinking team member with a passion for optimizing workflows with AI and automation and the ability to lead both onshore and international teams. Responsibilities Lead a team of professionals in Trade Capture, Lifecycle Management, and Confirmation. Ensure accurate capture of all trading activity across Equities, Fixed Income, and other complex asset classes. Oversee the end‑to‑end trade lifecycle: Capture, Pre‑matching, Trade Matching, Trade Confirmation, and Settlement. Monitor trade status, identify exceptions, and drive timely resolution with internal and external parties. Proactively coordinate with Front Office to verify trade details, resolve discrepancies, and optimize trade flow. Work closely with other departments to ensure pre‑trade requirements (counterparty setup, legal documentation, system connectivity, risk approval) are met. Collaborate with client‑facing teams and model a “Client First” approach. Manage daily trade matching, minimize failed trades, and optimize settlement efficiency. Understand and manage settlement and custodial relationships, including clearing brokers, custodians, and Prime Brokerage partners. Develop and maintain metrics to track settlement efficiency, fail rates, and exception resolution times. Provide visibility into trade status, risk, and operational issues that could impact performance. Translate market events and corporate actions into actionable operational steps. Implement and monitor controls to mitigate operational risk, ensuring adherence to regulatory requirements and internal policies. Collaborate with Compliance on surveillance, KYC/AML checks, and trade‑related restrictions. Interface with Accounting to ensure accurate P&L attribution, position reconciliation, and NAV integrity. Provide data and commentary for month‑end/quarter‑end close, audits, and management reporting. Manage reconciliation of post‑trade events (corporate actions, dividends, interest, tax reclamation). Identify automation opportunities and lead AI/automation projects to improve workflow efficiency. Continuously evaluate and adopt new tools, data standards, and technology solutions to support middle office operations. Process corporate actions accurately and manage a robust governance, documentation, and SOP process. Provide training, coaching, and foster a culture of accountability and continuous improvement. Serve as a liaison across Treasury, Risk, Compliance, and IT to align strategic initiatives. Qualifications 7+ years in securities operations, middle office, or related roles with strong emphasis on trade capture, matching, settlement, and corporate actions. Deep understanding of equities, fixed income, and complex asset classes; familiarity with private markets is a plus. Demonstrated success in optimizing workflows and implementing automation across trade lifecycle processes. Proficiency with OMS/TMS systems, trade capture tools, reconciliation platforms, and data analytics; comfortable with data modeling and reporting. Solid knowledge of regulatory requirements and control frameworks impacting middle office operations. Excellent collaboration skills with Front Office, Portfolio Managers, Compliance, Risk, and Accounting. Bachelor’s degree in Finance, Economics, Computer Science, or a related field (CFA/FRM or equivalent is a plus). Proven ability to lead, coach, and develop a high‑performing team; capable of influencing across functions. AI/Automation mindset with experience leveraging AI, RPA, or machine learning to streamline processes. Strong corporate actions expertise and settlement & custody knowledge. Proactive, detail‑oriented problem‑solving with solid judgment under high‑pressure fast‑paced environments. Project management skills and a regulatory savvy mindset. Benefits Competitive compensation with performance‑driven bonuses and a comprehensive benefits package, including health, dental, vision, retirement plans, tuition reimbursement, paid time off, volunteer time, and wellness resources. Equal Employment Opportunity Voya Financial is an equal‑opportunity employer.Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. #J-18808-Ljbffr Voya Financial, Inc.