Salaried Senior Epic Patient Access Managers

Overview Ellit Groups is seeking skilled Epic professionals to support one of the nation’s largest multi-year Epic implementations. This enterprise initiative will unify dozens of existing electronic medical record systems into a single Epic platform, ultimately serving more than 100,000 end users across hospitals, practices, and ancillary services. Project Timeline Phase 1 Go-Live: Scheduled for November 1, 2025 , with approximately 35,000 users moving onto Epic. Phases 2 & 3: Will transition the next 65,000+ users in waves through 2026 and into early 2027 . Phases 4 & 5: Two additional waves are planned, carrying the project through to early 2028 . This project represents one of the largest Epic activations in U.S. healthcare history. About the Role We are seeking a Senior Patient Access Manager to lead, mentor, and strengthen our Patient Access applications team. This team supports Cadence, Prelude/Eligibility, Health Information Management (HIM), and Referrals , with close collaboration across specialty modules and third-party integrations. The Senior Patient Access Manager will balance technical expertise in Epic Patient Access applications with a strong focus on coaching managers, mentoring analysts, and building long-term operational stability . This role will help streamline cross-team workflows, clarify ownership of scheduling-related build, and ensure that best practices are standardized across applications. Key Responsibilities Mentor and develop Patient Access managers, providing guidance on team management, task prioritization, and workload estimation. Foster a culture of accountability, knowledge-sharing, and professional growth across the Patient Access team. Partner with managers to anticipate escalations and proactively resolve conflicts or bottlenecks. Operational Oversight Oversee Cadence, Prelude/Eligibility, HIM, and Referrals teams, ensuring timely resolution of escalated issues (with particular focus on Cadence). Align scheduling-related build ownership across Cadence, specialty modules (Beacon, Beans), and collaborating teams (Cupid, Radiant). Ensure best practice standards are documented, communicated, and consistently followed across applications. Collaborate with Inpatient Clinicals leadership on Grand Central when necessary. Strategic Initiatives & Integrations Support third-party integrations (e.g., Salesforce, custom patient portal) and ensure seamless alignment with Epic systems. Partner with the PMO and leadership to plan and support Wave 1 stabilization and Wave 2 rollouts. Provide input into long-term roadmap planning and resource forecasting. Serve as a liaison between Patient Access, clinical applications, and technical teams to ensure clear ownership and efficient workflows. Contribute to governance decisions regarding scheduling build standards and integration of patient-facing tools. Represent Patient Access in executive discussions and cross-functional planning. Qualifications Bachelor’s degree in Healthcare Administration, Information Systems, or related field (Master’s preferred). 7+ years of progressive leadership experience in healthcare IT or patient access operations, with direct Epic application oversight. Strong Epic expertise in Cadence and Prelude/Eligibility (certification preferred). Experience mentoring managers and leading high-performing teams in complex healthcare environments. Proven ability to manage escalations, prioritize competing demands, and coach leaders on effective task management. Experience with third-party integrations and patient portal strategies strongly preferred. Excellent communication, problem-solving, and organizational skills. Why Join? Professionals who perform well in this engagement should expect contract extensions aligned with subsequent phases, providing opportunities for continuous work through early 2027 and potentially into 2028 . Work alongside leading Epic talent on a high-visibility program that will shape healthcare delivery for decades to come. Salaried positions with Ellit Groups, offering stability and the backing of an established healthcare IT services firm. #J-18808-Ljbffr Ellit Groups