Front Desk Coordinator

Job Description

Job Description

We are looking for a Front Desk Coordinator to serve as the first point of contact for a corporate office in Wisconsin. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, staying organized, and keeping daily office activities running efficiently. The person in this role will support visitors and employees alike while helping maintain a detail-focused and well-presented front office experience.

Responsibilities:
• Welcome guests and team members at the front desk, guiding visitors through sign-in procedures and ensuring a positive first impression.
• Manage incoming phone calls and route inquiries through a multi-line phone system to the appropriate departments with accuracy and courtesy.
• Prepare onboarding packets and company-branded materials to support a smooth and organized new employee experience.
• Monitor and replenish office, reception, and kitchen supplies to keep shared spaces functional and well stocked.
• Maintain neat, orderly common areas such as the lobby and kitchen to promote a detail-focused workplace atmosphere.
• Accept, sort, and unpack incoming deliveries while coordinating distribution to the correct recipients.
• Provide day-to-day administrative assistance that supports office operations and helps internal teams stay organized.
• Respond to general questions through customer service tools and connect employees or visitors with the right internal resources.
• Handle unsolicited visitors and inquiries with tact while upholding front desk security and workplace standards.
• Offer occasional assistance with marketing-related projects and other administrative tasks as business needs arise.• At least 1 year of experience in a receptionist, front desk, concierge, or office coordination role.
• Demonstrated ability to manage inbound calls using a multi-line or switchboard phone system.
• Strong interpersonal and customer service skills with a detail-oriented and approachable demeanor.
• Solid organizational skills and the ability to balance multiple priorities in a busy office setting.
• Clear written and verbal communication skills for interacting with visitors, employees, and internal departments.
• Comfort using tablets, office software, and customer service platforms to complete daily tasks efficiently.
• Ability to work collaboratively with cross-functional office teams while maintaining attention to detail.